What made my experience great was the prompt response and resolution of the problem. What this company is doing well is that you can do lots of transactions from the comfort of your room. That bein... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Africhange is user-friendly and I always complete my transactions seamlessly. I will stick with the platform for a long time. One major improvement that is needed is the daily limit on transfers to my... Mehr ansehen
Unternehmen hat geantwortet
Seems everything is going on fine at the moment compared with my previous experience I had few weeks ago by funding my wallet with cad funds. One of the team reached out to me to solved the issues and... Mehr ansehen
Unternehmen hat geantwortet
If l'm allowed not to rate this company, l will. I have never encountered such experience because l want to change my own money.... With all escalations, no solution because l refused to share my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Kontaktinformationen
4,0
Gut
292 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Africhange is Fraudulent
Africhange is fraudulent:
1. It presents a high amount to be received by the transfer recipient, but on completing the transaction a lower amount is sent to the recipient.
2. It holds $0.01 of customers' account balances with no intimation. Note that $0.01 for 5 million custoners is $50,000, and for 20 million customers it is $200,000, etc.
3. Their Customer Service was contacted to rectify the above issues and they never got back on it.
Reply to Your Google Review Response: As mentioned in 3 above, CS was contacted but never completed resolution for 1&2. If you're really sorry, address these items and let us know.
Reply to Your Response: No, the exact value was NOT completed as I refuted on the call. So seems you are still not ready to address the problem and only want to sugar coat it here.
4. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Thank you for your time on the phone. As shared, rest assured that there are no deductions, but the exact value was completed. We are committed to constantly improving to ensure that you have a better experience
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Fast transfer
Fast transfer, low transaction fees and efficient and courteous customer service. Customer complaint/enquiries support and complaints resolution instantaneous, no platitudes just a immediate and satisfactory resolution of the issues. Now that is service‼️ No middle man no excuses just an efficient access to your money at your fingertips, that is service‼️
2. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
My transfer to and from my Afrchange account was seamless
My transfer to my Afrchange account was deposited almost immediately. The transfer from my Afrchange account was also deposited almost immediately.
1. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Challenge Resolved Satisfactorily
I had a challenge where the funds I transferred into my account showed it had been received but my balance was zero. For me that was terrible but the resolution team was excellent. Emmanuel Oremiloye of the customer experience team and their tech team got in touch and the issue was resolved satisfactorily whilst I was meeting with the team. The follow up was excellent and they have 5x for follow up.
7. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Timely delivery
Timely delivery
I am happy my money got delivered into my naira account within minutes
1. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
ease of using the app.
10. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good rate with fast money transfer to…
Good rate with fast money transfer to recipient account.
Quick to resolve issues.
30. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Not bad
Not bad. Your transactions are fast but needed to work harder on her exchange rate as compared to some few other companies. For instance:
-Africhange-1 dollar =N996
-Kurrency- 1 dollar=N999
-
26. Februar 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback that you have just shared, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Satisfactory services.
10. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Africhange is reliable
Africhange is reliable
Tested and trusted, And their specialist (agent) are they best especially Ada and Emmanuel Oremiloye they are dictated to their job and they always respond very fast. Smooth transaction
Africhange is the best and their rate is great
6. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.