What made my experience great was the prompt response and resolution of the problem. What this company is doing well is that you can do lots of transactions from the comfort of your room. That bein... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Africhange is user-friendly and I always complete my transactions seamlessly. I will stick with the platform for a long time. One major improvement that is needed is the daily limit on transfers to my... Mehr ansehen
Unternehmen hat geantwortet
Seems everything is going on fine at the moment compared with my previous experience I had few weeks ago by funding my wallet with cad funds. One of the team reached out to me to solved the issues and... Mehr ansehen
Unternehmen hat geantwortet
If l'm allowed not to rate this company, l will. I have never encountered such experience because l want to change my own money.... With all escalations, no solution because l refused to share my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Kontaktinformationen
4,0
Gut
292 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I sent money for my family and they…
I sent money for my family and they needed it urgently, 24 hours ago but is still under processing which is very bad
10. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Being a prospective customer setting up…
Being a prospective customer setting up an accountResponse time is too slow and my issue has not been resolved after two weeks
10. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Great Assistance
The person who attended to me gave me all the information I need which was very helpful.
3. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I don't know how to explain,I…
I don't know how to explain,I registered on other app with ease,but yours I don't understand.to verify gives problem,I want to edit my profile,I have not seen help.your app is not friendly.
8. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Seamless transfers,I can't get enough of this ...super proud of your team.Thanks
Seamless transfers
9. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I have not been able to do my verification
I have not been able to do my verification and its been so difficult to communicate with the support as it takes eternity to give responses.
I dislike the fact that i need to put my name and email each time i need help from the support.
9. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Account activation
I have signed on for some time and still haven't been able to use the account. I initiated a chat and 2 days after, its still trying to connect me to someone to chat with. Account is still pending.
Someone from the team got back to me same day (09/04/2026)and issues were resolved immediately. I am happy about this.
9. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
The registration process is not…
The registration process is not straightforward compared to other apps. Also, I wasn't given any point even after changing up to £100 as a new customer. The app is not easy to navigate. Overall, I am not happy with the experience.
2. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
I did a transaction for over 48 hours
I did a transaction for over 48 hours, no response, the person hasn’t even received it till now
2. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
What made my experience great was the…
What made my experience great was the prompt response and resolution of the problem.
What this company is doing well is that you can do lots of transactions from the comfort of your room.
That being said, could you review the policy of the minimum balance of 10CAD in d wallet for transcation
Thank you
9. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and this feedback, and we are glad you’re enjoying Africhange.
Africhange is easy to use
Africhange is easy to use, reliable, and offers competitive rates. Transfers are smooth and customer service is helpful. Highly recommended.
8. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Transfer was prompt and the process was easy.
Transfer came through promptly and the process was very easy. Rate was good.
18. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Seems everything is going on fine at…
Seems everything is going on fine at the moment compared with my previous experience I had few weeks ago by funding my wallet with cad funds. One of the team reached out to me to solved the issues and for now seems to be okay. Looking forward to a great service with Africhange in future. Thanks everyone for your great support and service.
8. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
very good customer experience
1. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Africhange ✅
I’ve had a really good experience with Africhange so far. Their service is fast, reliable, and very easy to use, which makes sending money completely stress-free.
One thing I really appreciate is that they offer some of the best exchange rates for Naira compared to other platforms I’ve used. It actually makes a noticeable difference, especially when sending larger amounts.
What stood out to me the most was their customer support. Emmanuel reached out and took the time to speak with me, which shows they genuinely care about their users, something you don’t see often with financial services.
Transactions have been smooth, and I like how transparent everything is throughout the process. Overall, I feel confident using Africhange and would definitely recommend it to anyone looking for a dependable and cost-effective transfer service
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
So funktioniert Trustpilot
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