Crapy insurance!! I don't know why a company or an individual would use such a company. They denied a medication that would improve my health and quality of life, even though my Doctor could show proo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have not used acuity since we started with them. Thus I have no specific comments. I only hear from them when it is time for billing. When I confronted them about this (never hearing a word not... Mehr ansehen
Unternehmen hat geantwortet
I am very satisfied with the protection they provided me. There is nothing worse than getting hit by someone without insurance, but my company took care of everything without any complications. My Mer... Mehr ansehen
Unternehmen hat geantwortet
Our agent recommended your company and the savings were decent. Fortunately we have not had a claim with you so can’t comment on that but as stated by our agent - your company is reliable and fair.
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsagentur
- Unfallversicherung
- Apartmenthaus
- Unternehmensversicherung
- Versicherungsgesellschaft
- Personenversicherer
Über Acuity Insurance
Vom Unternehmen geschrieben
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier. In business since 1925, we protect individuals, families, and businesses with innovative insurance products backed by world-class customer service.
Operating in over 30 states, Acuity is trusted to protect over 125,000 businesses, including 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Acuity writes over $2 billion in premium through over 30,000 independent agents, manages over $6+ billion in assets, and is rated A+ by both A.M. Best and Standard & Poor's for financial strength. With 97% positive claims experience based on 2022 insured/claimant surveys, Acuity maintains a reputation for service excellence and innovative products. Consistently ranked as one of the best places to work in America, Acuity employs over 1,600 people. With a 4.4★
TrustPilot score, we're a partner our policyholders trust to protect what they love.
We empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free.
Our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others. We offer a wide range of coverage for both personal and business needs!
An insurer with people at the heart.
Do you want to experience insurance that comes from the heart?
At Acuity, we empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free. Explore how we can help you protect the things you love.
Kontaktinformationen
2800 South Taylor Drive, 53081, Sheboygan, Vereinigte Staaten
- 800-242-7666
- customercare@acuity.com
- acuity.com
4,3
Hervorragend
2311 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent claims personnel
Excellent claims personnel. A recent not at fault claim (hit and run) was handled quickly and professionally by an outstanding adjuster who exceeded my expectations.
19. September 2025
Antwort von Acuity Insurance
Hi Francis, thank you for taking the time to share your experience. We’re so glad to hear that our claims team was able to support you quickly and professionally during a stressful situation. We’ll be sure to pass along your kind words to the adjuster who helped with your claim, it means a lot to our team to know we exceeded your expectations.
We appreciate you being part of our community and trusting us with your coverage.
We needed roof replacement and the team…
We needed roof replacement and the team stepped up and took care of all of the issues.
19. September 2025
Antwort von Acuity Insurance
Hi George, thank you for your review! We’re glad to hear our team was able to step up and take care of your roof replacement needs. It’s always our goal to make the process smooth and stress-free, and we’re happy we could deliver that for you.
We appreciate your trust in us!
prompt response from all individuals…
prompt response from all individuals involved.
Thank you.
18. September 2025
Antwort von Acuity Insurance
Hi Zack, thank you for your feedback! We’re glad to hear our team was able to respond promptly and make the process smooth for you. We truly appreciate your trust in us.
We've been customers for a few years…
We've been customers for a few years and fortunately haven't filed a claim. We like our local agent and believe they are looking out for our best interests.
18. September 2025
Antwort von Acuity Insurance
Hi Donald, thank you for being a loyal customer over the years! We’re so glad to hear that you’ve had a positive experience with your local agent and feel confident that they’re looking out for your best interests. Your trust means a lot to us, and we’re grateful to have you as part of our community.
We have never had to file a claim
We have never had to file a claim, and I find the rates reasonable!
17. September 2025
Antwort von Acuity Insurance
We're glad to hear that, Eric!
Antwort von Acuity Insurance
Thank you. That's what we like to hear!
Great response time for my claim
15. September 2025
Antwort von Acuity Insurance
Hi Mary, thank you for your kind words! We’re so glad to hear that you had a great experience with the response time on your claim. We truly appreciate your feedback and are always here if you need further assistance.
Billing
I would like to have a option to pay my premium on 12 months or even 6 months basis.
12. September 2025
Antwort von Acuity Insurance
Hello, Yvonne. Thank you for that feedback.
I have both Car insurance and Home…
I have both Car insurance and Home insurance with Acuity. The Home insurance is pretty much in line with other companies but the car insurance is way too much compared to others.
Also, the road assistance take way too long to get to the location. The two times I used it...it took several hours to get to me.
11. September 2025
Antwort von Acuity Insurance
Thank you for your feedback, Vince. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your policy number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Good coverage at what I am told is a…
Good coverage at what I am told is a fair price. No hassle and smooth sailing so far.
I like them better than the company I was with before. I would recommend it to a friend.
11. September 2025
Antwort von Acuity Insurance
Hi Charles, thank you for sharing your experience! We’re delighted to hear that you’re happy with your coverage and found everything smooth and hassle-free. It means a lot that you’d recommend us to a friend, we truly appreciate your trust.
Acuity employees are so personable and…
Acuity employees are so personable and helpful
9. September 2025
Antwort von Acuity Insurance
Hi, Beth. Thank you for sharing your experience. We’re so glad to hear our team came across as personable and helpful, it’s exactly what we strive for every day.
Antwort von Acuity Insurance
Thank you so much for your kind words, Mary!
I'm disappointed the price keeps going…
I'm disappointed the price keeps going up while I have never had a claim or any problems. My agent is great, but the price seems like it should be going down not up!
8. September 2025
Antwort von Acuity Insurance
Thank you for your feedback, Patrick. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your policy number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Antwort von Acuity Insurance
Thank you for the feedback, Albert.
Our Acuity inspector is Fantastic
1. September 2025
Antwort von Acuity Insurance
Thank you for sharing your feedback! We’re so glad to hear that your Acuity inspector made such a positive impression. We’ll be sure to share your kind words with them and the team.
simply, my thoughts
I feel the agents that represent Acuity legitimately are concerned about our needs , and about how our business is effected by the economy and market conditions.
3. September 2025
Antwort von Acuity Insurance
Thank you for sharing your thoughts with us. We’re glad to hear that our agents’ care and concern are coming through in their work with you. Supporting our customers through changing market conditions is something we take very seriously, and it’s great to know that you feel that commitment.
They are wonderful!
They are wonderful! Acuity is the only insurance provider I deal with who you can speak to a live person right away. They also get back to you so quickly. I don't know how they are able to do it when no one else is, but their customer service is top notch! Would highly recommend!
3. September 2025
Antwort von Acuity Insurance
Thank you so much for your kind words! We’re thrilled to hear that our team has been able to provide you with the quick, personal service you deserve. Knowing that we’ve made things easier for you really means a lot. We appreciate your recommendation and look forward to being here whenever you need us!
I can't say anything but "wonderful"
I can't say anything but "wonderful"
Quick, accurate and very friendly!
29. August 2025
Antwort von Acuity Insurance
Thank you so much, Joyce! We're delighted to hear that you had a wonderful experience with us. Quick, accurate, and friendly service is exactly what we strive for every day. We truly appreciate your kind words and look forward to helping you again anytime!
Awesome to work with
Awesome to work with. We had a need for some attorney representation and they provided a great attorney and helped us tremendously!
28. August 2025
Antwort von Acuity Insurance
Thank you, Ben! We're so glad we could connect you with the right attorney and provide the support you needed. It’s wonderful to hear that the experience was helpful and positive. We truly appreciate your trust in us!
Wonderful Experience in Troubling Times
Acuity in general and in particular Keithann Rice were helpful, caring and prompt -- honestly I can't imagine asking for anything more than she provided and done so quickly I can't say more than they have my business and highest recommendation.
26. August 2025
Antwort von Acuity Insurance
Thank you, Mary! We’re so grateful for your kind words and are especially glad to hear that Keithann was able to provide such caring and prompt support during a difficult time. Your trust and recommendation mean the world to us.
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