Crapy insurance!! I don't know why a company or an individual would use such a company. They denied a medication that would improve my health and quality of life, even though my Doctor could show proo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have not used acuity since we started with them. Thus I have no specific comments. I only hear from them when it is time for billing. When I confronted them about this (never hearing a word not... Mehr ansehen
Unternehmen hat geantwortet
I am very satisfied with the protection they provided me. There is nothing worse than getting hit by someone without insurance, but my company took care of everything without any complications. My Mer... Mehr ansehen
Unternehmen hat geantwortet
Our agent recommended your company and the savings were decent. Fortunately we have not had a claim with you so can’t comment on that but as stated by our agent - your company is reliable and fair.
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsagentur
- Unfallversicherung
- Apartmenthaus
- Unternehmensversicherung
- Versicherungsgesellschaft
- Personenversicherer
Über Acuity Insurance
Vom Unternehmen geschrieben
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier. In business since 1925, we protect individuals, families, and businesses with innovative insurance products backed by world-class customer service.
Operating in over 30 states, Acuity is trusted to protect over 125,000 businesses, including 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Acuity writes over $2 billion in premium through over 30,000 independent agents, manages over $6+ billion in assets, and is rated A+ by both A.M. Best and Standard & Poor's for financial strength. With 97% positive claims experience based on 2022 insured/claimant surveys, Acuity maintains a reputation for service excellence and innovative products. Consistently ranked as one of the best places to work in America, Acuity employs over 1,600 people. With a 4.4★
TrustPilot score, we're a partner our policyholders trust to protect what they love.
We empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free.
Our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others. We offer a wide range of coverage for both personal and business needs!
An insurer with people at the heart.
Do you want to experience insurance that comes from the heart?
At Acuity, we empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free. Explore how we can help you protect the things you love.
Kontaktinformationen
2800 South Taylor Drive, 53081, Sheboygan, Vereinigte Staaten
- 800-242-7666
- customercare@acuity.com
- acuity.com
4,3
Hervorragend
2311 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Acuity Insurance
Thank you, Hamid! We’re delighted to hear you found our service friendly, helpful, and timely. Your feedback means a lot, and we look forward to assisting you again in the future!
Agent Ryan Steel made my experience a…pleasing experience. Brian Rodger
Agent Ryan Steel made my experience a pleasure as he handeled issues that needed to be updated & put my mind at ease knowing it was taken care of.
26. August 2025
Antwort von Acuity Insurance
Thank you, Brian! We’re so glad to hear that Ryan was able to take care of your needs and put your mind at ease. We’ll be sure to share your kind words with him. He’ll be delighted to know he made your experience a positive one.
Reliable service with courtesy.
18. August 2025
Antwort von Acuity Insurance
Thank you, Robert! We’re glad you found our service both reliable and courteous. We truly appreciate your feedback and look forward to serving you again!
The rate increases are outrageous since…
The rate increases are outrageous since we have not had any claims.
11. August 2025
Antwort von Acuity Insurance
Thank you for your feedback, Glenn. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your policy number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
This coverage was handled through our…
This coverage was handled through our agent with no issues.
21. August 2025
Antwort von Acuity Insurance
Thank you, Kathy. We’re glad to hear your coverage was handled smoothly through your agent. We appreciate you taking the time to share your experience.
3/5 star
I'm neutral because how can I honestly say anything if I have never filed a claim. Do I share my experience as 5 starts just because I arrived without incident to your website survey? Only time will tell .... right ;-)
21. August 2025
Antwort von Acuity Insurance
Thank you for your feedback, Michael. We understand your perspective and appreciate your honesty. While we hope you never need to file a claim, please know that if you do, our team is here to support you every step of the way.
Antwort von Acuity Insurance
Thank you!
Great service thru the Independent Agency and Accuity
Great service thru the Independent Insurance Agency. When had damage due to storms I was given a contract and worked the person to have all repairs completed as soon as possible
20. August 2025
Antwort von Acuity Insurance
Thank you, Martin. We’re glad to hear your experience with your Independent Insurance Agency and Acuity was positive, and that your storm repairs were handled quickly. We appreciate you sharing your feedback.
Unfair.
Your rates went unreasonably high for a great risk and a long-term customer with no claims.
I just didn't have the time to shop you this time.
Miserable.
18. August 2025
Antwort von Acuity Insurance
Thank you for your feedback, John. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your policy number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
ALWAYS very friendly and helpful when…
ALWAYS very friendly and helpful when we call our local office. They have always taken care of everything for us with just a phone call. Super knowledgeable! Love our Troy, IN local office!!
18. August 2025
Antwort von Acuity Insurance
We love hearing this, Shannon. Thank you!
great service
Quick response time and great customer service when I bought a new vehicle. Brian Anderson is the world's best agent!!!
28. Juli 2025
Antwort von Acuity Insurance
Thank you, Jeff!
So helpful and nice everytime you visit…
So helpful and nice everytime you visit the office
11. August 2025
Antwort von Acuity Insurance
Thank you, Frances!
Easy to do business with
Clear and straightforward billing, quick turnaround on changes and the couple of claims that we’ve had in our 25+ years as Acuity policyholders were handled quickly and fairly. We love Acuity and our agent, R&R Insurance!
11. August 2025
Antwort von Acuity Insurance
Thank you for your kind words and for trusting Acuity for over 25 years! We’re proud to have earned your confidence and are grateful for the opportunity to serve you. We’ll be sure to share your praise with R&R Insurance as well!
We had a claim for hail damage on our…
We had a claim for hail damage on our car, siding and roof. Appreciated the ease of filing a claim the adjuster was very knowledgeable . Checks were sent promptly easing the worry and stress of getting estimates and having the work done
5. August 2025
Antwort von Acuity Insurance
Thank you, Sue, for sharing your experience. We’re so glad our claims process and team could help ease the stress during a difficult situation. We appreciate your trust in Acuity and are happy we could help you get back on track quickly!
Timely inspection and good settlement.
7. August 2025
Antwort von Acuity Insurance
Thank you, David! We’re glad to hear your inspection and settlement went smoothly. We appreciate your trust in Acuity!
Perfect Insurance Company
Alway polite and on your team. What a great insurance company.
7. August 2025
Antwort von Acuity Insurance
Thank you, Rob! We’re honored by your kind words and so glad to have you as part of the Acuity family. We’ll always be here on your team!
They have great service
We have been so happy with our coverage and the agents in the main office, and our local representative. Both have always been so helpful and above expectations.
There are other companies that would offer cheaper rates, but because of the service we continue to stay with this company.
5. August 2025
Antwort von Acuity Insurance
Thank you, James! We’re grateful for your continued trust and are so glad to hear that our service has exceeded your expectations.
Excellent Company
I have been an Acuity Insured since 2010. Acuity is great insurance at a reasonable premium. I have placed my liability, equipment breakdown, and workers compensation with Acuity. In 2011 and 2012, I had claims relating to my server and my laptop Acuity handled the claims promptly and professionally. Acuity did not cancel me or raise my premium, and I am happy to have gone many years without any additional claims. Acuity was there for me when I needed and has my respect as a solid, reliable company.
6. August 2025
Antwort von Acuity Insurance
Hi, Thomas. Thank you so much for your thoughtful and detailed review. We’re honored to have had you as a valued Acuity customer since 2010!
I've had 1 accident in Many years
I've had 1 accident in Many years. I can't believe my insurance went from $1850 or so to more than $3500. I will continue looking for another company that has accident forgiveness. Too damn much money!
4. August 2025
Antwort von Acuity Insurance
Thank you for your feedback. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your policy number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Renewals are very transparent
Renewals are very transparent. Minimal price increases over previous year. Good customer service group with quick service.
4. August 2025
Antwort von Acuity Insurance
Hi Charles,
Thank you for your review! We're glad to hear that you found our renewals process transparent and appreciated the minimal price adjustments. It's great to know our customer service team delivered quick and helpful support.
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