Crapy insurance!! I don't know why a company or an individual would use such a company. They denied a medication that would improve my health and quality of life, even though my Doctor could show proo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have not used acuity since we started with them. Thus I have no specific comments. I only hear from them when it is time for billing. When I confronted them about this (never hearing a word not... Mehr ansehen
Unternehmen hat geantwortet
I am very satisfied with the protection they provided me. There is nothing worse than getting hit by someone without insurance, but my company took care of everything without any complications. My Mer... Mehr ansehen
Unternehmen hat geantwortet
Our agent recommended your company and the savings were decent. Fortunately we have not had a claim with you so can’t comment on that but as stated by our agent - your company is reliable and fair.
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsagentur
- Unfallversicherung
- Apartmenthaus
- Unternehmensversicherung
- Versicherungsgesellschaft
- Personenversicherer
Über Acuity Insurance
Vom Unternehmen geschrieben
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier. In business since 1925, we protect individuals, families, and businesses with innovative insurance products backed by world-class customer service.
Operating in over 30 states, Acuity is trusted to protect over 125,000 businesses, including 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Acuity writes over $2 billion in premium through over 30,000 independent agents, manages over $6+ billion in assets, and is rated A+ by both A.M. Best and Standard & Poor's for financial strength. With 97% positive claims experience based on 2022 insured/claimant surveys, Acuity maintains a reputation for service excellence and innovative products. Consistently ranked as one of the best places to work in America, Acuity employs over 1,600 people. With a 4.4★
TrustPilot score, we're a partner our policyholders trust to protect what they love.
We empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free.
Our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others. We offer a wide range of coverage for both personal and business needs!
An insurer with people at the heart.
Do you want to experience insurance that comes from the heart?
At Acuity, we empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free. Explore how we can help you protect the things you love.
Kontaktinformationen
2800 South Taylor Drive, 53081, Sheboygan, Vereinigte Staaten
- 800-242-7666
- customercare@acuity.com
- acuity.com
4,3
Hervorragend
2311 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
What’s to say
What’s to say? It’s insurance. If/when I have a claim, I’ll tell you about my experience.
2. Oktober 2025
Antwort von Acuity Insurance
Thank you, Danny.
Acuity provided insurance at a fair…
Acuity provided insurance at a fair price and gave me the policy I needed.
3. Oktober 2025
Antwort von Acuity Insurance
Thank you, Keith. We’re glad to know you found our insurance to be provided at a fair value. We appreciate your feedback and the opportunity to serve you.
I really appreciate reactivating my…
I really appreciate reactivating my policy. And always being available great service thank you.
2. Oktober 2025
Antwort von Acuity Insurance
Thank you, Christopher. We’re glad we could help reactivate your policy and provide the service you deserve. We truly appreciate your kind words and the opportunity to be there when you need us.
Acuity is very responsive to my…
Acuity is very responsive to my requests and e-mails.
I never worry that my needs will be met
great customer service!
1. Oktober 2025
Antwort von Acuity Insurance
Thank you, Suzanne. We’re so glad to hear that our responsiveness gives you confidence and peace of mind. Providing great customer service is always our goal, and we truly appreciate your kind words.
Antwort von Acuity Insurance
Thank you for your feedback, William. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your policy number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Good rates and coverage
Good rates and coverage. I have only experienced a windshield chip for claims however that went well.
1. Oktober 2025
Antwort von Acuity Insurance
Hi, Jeff.
Thank you for taking the time to share your review. I am glad to hear you are satisfied with your rates and coverage, and that your claim experience with the windshield chip went smoothly.
Please reach out anytime if you have further questions or need assistance in the future.
Excellent service
Excellent service. Helpful staff and quickly took care of my claim.
30. September 2025
Antwort von Acuity Insurance
Hi, Maria.
Thank you for your review. I am pleased to hear you received excellent service and that our staff was able to assist you quickly with your claim.
Please let me know if there is ever anything more I can do to help.
Very Professional
Very Professional, explained everything and followed through like they said, settled my claim in less than a week, very happy with the results, thank you
26. September 2025
Antwort von Acuity Insurance
Hi, Joseph.
Thank you for your review. I am glad to hear you had a professional experience and that your claim was settled quickly with clear communication throughout the process.
Please reach out anytime if I can be of further assistance.
As a fairly new customer to Acuity…
As a fairly new customer to Acuity Insurance (just a little over a year) and not experiencing any claims, I so appreciate the rate structure for premiums. I speak to so many friends, and as I was once victim to, the very high rates most companies have levied on their accounts. Thank you, Acuity, for managing to keep your rates affordable!
29. September 2025
Antwort von Acuity Insurance
Hi, John.
Thank you for sharing your review. We are pleased to hear that you appreciate the rate structure and are finding value as a newer customer. Affordable and fair coverage is something we strive to provide.
Pleased customer so far
We have been pleased with the customer service thus far. Have had no claims to file as yet. Also please worn email communications keeping in touch.
29. September 2025
Antwort von Acuity Insurance
Hi, Cheryl.
Thank you for taking the time to leave a review. We are pleased to know you have had a positive experience with our customer service and that our email updates have been helpful in staying connected.
If you ever need assistance or have questions in the future, we will be happy to help.
I had lost a diamond bracelet a year…
I had lost a diamond bracelet a year ago. I had informed my agent, but did not want to make a claim at the time. I waited one year, hoping the bracelet would turn up somewhere, but it never did.
I made a claim on the day I lost it a year later and the agent was so kind, so helpful and very knowledgeable.
I had my check within a week to have the bracelet remade. I was extremely happy with how Acuity handled my claim.
26. September 2025
Antwort von Acuity Insurance
Hi, D. Hoffman.
Thank you for sharing your experience with us. We’re so glad to hear that your agent was kind, helpful, and knowledgeable during a difficult situation. It’s wonderful that we could assist you quickly and make the claims process smooth so you could have your bracelet remade.
Everyone is so very nice and helpful.
26. September 2025
Antwort von Acuity Insurance
Hi, Kimberly.
Thank you for your kind words! We’re so glad to hear that you’ve had such a positive experience and found our team to be nice and helpful. We truly appreciate your feedback and your trust in Acuity.
Acuity does what needs to be done
Acuity does what needs to be done. Not as personal and responsive as it was years ago but things do change. I miss the personal contact with an agent along with getting my COI's done the way I need them. That being said I still get what I need but I don't feel the connection or loyalty the way i used to.
26. September 2025
Antwort von Acuity Insurance
Hi, William. We appreciate the feedback. Thank you.
We know our insurance is behind us in all aspect of insurance needs.
We know our insurance is behind us in case something happens. We live our life not to worry, and with Acuity Insurance, the worry is gone.
26. September 2025
Antwort von Acuity Insurance
Hi, Richard.
Thank you for sharing such kind words! We’re so glad to know that Acuity helps bring you peace of mind and confidence in your coverage. Our goal is to be there for you in every aspect of your insurance needs, and it means a lot to hear that you feel supported.
We truly appreciate your trust in us!
Acuity held rates stable even after…
Acuity held rates stable even after having a claim. Claim process went very smoothly. Looking forward to a long relationship with Acuity
24. September 2025
Antwort von Acuity Insurance
Hi, Michael.
Thank you for your thoughtful review! We’re glad to hear that the claims process went smoothly and that you appreciated the stability of your rates. We look forward to continuing to support you and building a long relationship with you as well.
We appreciate your trust in Acuity!
The transparency of the company
The transparency of the company. They make you feel like valued customer.
25. September 2025
Antwort von Acuity Insurance
Hi, Betty.
Thank you for your kind words! We’re so glad to know you feel valued and that our transparency shines through. Providing that kind of experience is what we strive for every day, and we truly appreciate your trust in Acuity.
They are always so nice and friendly
25. September 2025
Antwort von Acuity Insurance
Hi, Heather.
Thank you for sharing your kind words! We’re so glad to hear you’ve had friendly and positive experiences with our team. Providing excellent service is always our goal, and it means a lot to know we’ve made you feel welcome.
Acuity gave us the protection we needed
Acuity gave us the protection we needed. The staff who have worked with us have been very accommodating.
24. September 2025
Antwort von Acuity Insurance
Hi, Julia.
Thank you for your kind words! We’re so glad to hear you’ve had a positive experience with our staff and found them professional and knowledgeable. Providing excellent service is always our goal, and we truly appreciate your trust in Acuity.
Antwort von Acuity Insurance
Hi, Julia.
Thank you for your kind words! We’re so glad to hear you’ve had a positive experience with our staff and found them professional and knowledgeable. Providing excellent service is always our goal, and we truly appreciate your trust in Acuity.
Antwort von Acuity Insurance
Hi, Fred.
Thank you for your feedback! We’re glad to hear you’re satisfied with our electronic billing and communication. Making things clear and convenient for our customers is always our goal, and we truly appreciate your trust in Acuity.
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