Right when you’re down and out Acuity is there to make sure you’re covered! Both times we got put in a bad spot with theft on a job they got us back up and running with coverage to get things replaced... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Our agent recommended your company and the savings were decent. Fortunately we have not had a claim with you so can’t comment on that but as stated by our agent - your company is reliable and fair.
Unternehmen hat geantwortet
I like getting my information through the mail, I like the easy ways I can make my payments, by check through the mail, by phone, ETC. I have never had any problems with this company.
Unternehmen hat geantwortet
I have not used acuity since we started with them. Thus I have no specific comments. I only hear from them when it is time for billing. When I confronted them about this (never hearing a word not... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsagentur
- Unfallversicherung
- Apartmenthaus
- Unternehmensversicherung
- Versicherungsgesellschaft
- Personenversicherer
Über Acuity Insurance
Vom Unternehmen geschrieben
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier. In business since 1925, we protect individuals, families, and businesses with innovative insurance products backed by world-class customer service.
Operating in over 30 states, Acuity is trusted to protect over 125,000 businesses, including 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Acuity writes over $2 billion in premium through over 30,000 independent agents, manages over $6+ billion in assets, and is rated A+ by both A.M. Best and Standard & Poor's for financial strength. With 97% positive claims experience based on 2022 insured/claimant surveys, Acuity maintains a reputation for service excellence and innovative products. Consistently ranked as one of the best places to work in America, Acuity employs over 1,600 people. With a 4.4★
TrustPilot score, we're a partner our policyholders trust to protect what they love.
We empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free.
Our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others. We offer a wide range of coverage for both personal and business needs!
An insurer with people at the heart.
Do you want to experience insurance that comes from the heart?
At Acuity, we empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free. Explore how we can help you protect the things you love.
Kontaktinformationen
2800 South Taylor Drive, 53081, Sheboygan, Vereinigte Staaten
- 800-242-7666
- customercare@acuity.com
- acuity.com
4,3
Hervorragend
2310 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have not filed a claim since I signed…
I have not filed a claim since I signed up for this insurance but I find that my rate for a 15-year old car with zero tickets, accidents or DUI, is outrageously expensive. I would like to see some kind of discount for being a good driver. It's hard to afford these rates and I feel it's a ripoff.
4. November 2025
Antwort von Acuity Insurance
Thank you for your feedback. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your policy number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
My wife had 2 fairly minor traffic…
My wife had 2 fairly minor traffic collisions. Acuity paid the claims promptly and without a lot of unnecessary paperwork. The claims adjuster was prompt.
30. Oktober 2025
Antwort von Acuity Insurance
Hi, James. Thank you for sharing your experience! We’re glad to hear that your wife’s claims were handled quickly and smoothly. Providing prompt, hassle-free service is something we take pride in. We truly appreciate your trust in Acuity!
Appears to be decent insurance
Appears to be decent insurance. I know costs increase, but a 47% increase over the years for auto insurance is not workable for those of us on fixed incomes and good driving records. Not when SS COLA net increases are less than 4% per year. I thought loyalty to a company meant something, but apparently the old thought of shopping for insurance every couple years is true.
28. Oktober 2025
Antwort von Acuity Insurance
Thank you for your feedback, William. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your claim number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Hard to beat
Ample notice time prior to expiration of policy; Tips on potential policy changes to make; competitive rate provided on renewal.
24. Oktober 2025
Antwort von Acuity Insurance
Thank you for the great feedback! We're thrilled to hear that you appreciated the advance notice, helpful tips, and competitive renewal rates. Our goal is to make managing your policy as easy and transparent as possible.
Fantastic company and customer service
Acuity has been nothing less than fantastic! They answer the phone timely, everyone is pleasant and communicative, they are patient with all my questions and they are fair with their claim reimbursements! Best insurance company experience we've ever had! Our roofer said their adjuster was fair and they were easy to work with too! He said some insurance companies (not Acuity) they won't even work with because they are such a headache.
16. September 2025
Antwort von Acuity Insurance
Thank you for such a wonderful review, Amy! We’re so happy to hear that you’ve had a great experience with our team and that our customer service and claims process have been smooth and fair. We’ll be sure to share your kind words with everyone involved, and they’ll really appreciate it. Thank you for trusting Acuity to protect what matters most.
asked for a review prior to my renewal…
asked for a review prior to my renewal and never even got a call back
24. Oktober 2025
Antwort von Acuity Insurance
Thank you for your feedback, Brian. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your claim number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Our insurance adjuster has made…
Our insurance adjuster has made everything easy to manage.
24. Oktober 2025
Antwort von Acuity Insurance
Thank you for taking the time to share your experience, Laurie. We're glad to hear your adjuster made the process easy to manage. We appreciate your trust in Acuity and are always here to help whenever you need us.
Vehicle insurance to high
Vehicle insurance to high! You screwed up my insurance on my house, had to jump through hoops to get it squared away again. Changed the date on my payment for vehicle insurance with no notice to me.
23. Oktober 2025
Antwort von Acuity Insurance
Thank you for your feedback, Roger. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your claim number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Antwort von Acuity Insurance
Thank you for sharing your feedback, Carol. We're happy to hear that you’re pleased with our coverage and pricing. We appreciate your trust in Acuity and look forward to continuing to serve your insurance needs.
Great Service and great value!!!!
16. Oktober 2025
Antwort von Acuity Insurance
Thank you so much, Rick! We’re thrilled to hear you found our service valuable. We truly appreciate your support and look forward to serving you again!
Followup to questions was not good.
16. Oktober 2025
Antwort von Acuity Insurance
Thank you for your feedback, Thomas. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your claim number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
I haven’t had any issues with Acuity
I haven’t had any issues with Acuity, good or bad. I pay my premiums and expect coverage.
So far so good.
16. Oktober 2025
Antwort von Acuity Insurance
Thank you, Mark.
Claims department has been non…
Claims department has been non responsive and when they’re finally contacted, don’t follow up without constant prodding. Compared to other claims processes I’ve experienced, these people suck.
14. Oktober 2025
Antwort von Acuity Insurance
Thank you for your feedback, Gary. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please contact your independent insurance agent, with your claim number. If you do not know your agent you can login to the website, or search here: www.acuity.com/find-an-agent.
Thank you, Acuity Customer Care Team.
Great Insurance Company
Switching to Acuity Saved me a significant amount of money for my business. Acuity didnt fight with me or try to deny my claim when I had an accident caused by another driver.
15. Oktober 2025
Antwort von Acuity Insurance
Thank you, Kyle! We’re so glad to hear that switching to Acuity has been a great experience for you and your business. It’s wonderful to know we could help you save money and support you when you needed it most. We truly appreciate your trust in us!
No confusion and helpful employees.
9. Oktober 2025
Antwort von Acuity Insurance
Thank you so much for sharing your feedback, Scott! We’re glad to hear that everything was clear and that our team was helpful. We appreciate your kind words and look forward to serving you again!
Acuity Insurance for my business
I have utilized Acuity Insurance for two years. Thankfully, I have never had to file a claim, but the renewal process was simple. Periodically, I receive emails with suggestions on how to keep my employees safe, featuring neat little reminders about hazards that are sometimes overlooked. I use these reminders in my safety meetings.
9. Oktober 2025
Antwort von Acuity Insurance
Thank you, Kelly! We’re so glad you’ve had a positive experience with Acuity over the past two years. It’s great to hear that our safety reminders are helpful for your meetings. We’re always looking for ways to support businesses like yours. We appreciate your trust in us and look forward to continuing to serve you!
Acuity saved me a substantial amount of…
Acuity saved me a substantial amount of money on homeowner's and auto insurance. Their agents have been have been professional and knowledgeable without sacrificing personal attention.
7. Oktober 2025
Antwort von Acuity Insurance
Thank you, James! We’re so glad we could help you save on your homeowner’s and auto insurance. It’s wonderful to hear that our team provided both professional service and personal attention. We truly appreciate your feedback and look forward to serving you in the future.
We havehad several claims and Acuity…
We havehad several claims and Acuity has always been very fair and prompt with payments.
23. September 2025
Antwort von Acuity Insurance
Thank you, Thomas. We’re grateful for your continued trust and are pleased to know that your claim experiences have been fair and prompt. We value your feedback and appreciate you taking the time to share it.
What’s to say
What’s to say? It’s insurance. If/when I have a claim, I’ll tell you about my experience.
2. Oktober 2025
Antwort von Acuity Insurance
Thank you, Danny.
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