The customer service reps are always incredibly knowledgeable and helpful. If they don't know the answer, they will find it out and get back to you ASAP!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well Done! Kevin Mclver was great to talk with and getting the job going answering all the customer questions. The deliver was also great everything showed up on time with no damage (Large White Panel... Mehr ansehen
Great customer service! I received free samples prior to purchase which helped a lot... received samples a few days after request (which surprised me) and it definitely helped with choosing right mate... Mehr ansehen
I attempted to write a review on the site itself, but it would not allow me to do so. So, here I am. Customer Service: Kathy, you're a gem. Product Color and Availability A+ Product Quality was s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Acoustical Solutions is the leading provider of acoustic panels, soundproofing, sound blocking and noise control solutions used in architectural and industrial applications throughout the world. We also offer commercial estimation services and installation services. Acoustical Solutions is unique because we have been solving customer problems since 1989. We focus on solving all types of acoustical problems from large scale construction projects to open office soundproofing problems to industrial projects requiring custom engineered enclosures. We offer the broadest range of products, and unlike our competitors, can provide turn-key solutions, including products, acoustical testing and installation. We have built our reputation based on providing excellent service to our customers. As your supplier, we warrant that our products will be free of manufacturer defects in workmanship and material. As such, we will replace defective products at our expense for up to one year after shipment. Our goal is to provide you the best value in the industry so that you become a loyal, long term customer of Acoustical Solutions. Our commitment to you is that we will deliver the best solution, the best customer service, at a competitive price.
Kontaktinformationen
2420 Grenoble Road, 23294, Richmond, Vereinigte Staaten
- 800-782-5742
- info@acousticalsolutions.com
- acousticalsolutions.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I called and needed acoustical sound…
I called and needed acoustical sound boards for a project and it was time sensitive. I spoke with a representative and despite them being busy with orders he told me that they would fulfill it and get it out as soon as possible. 5 days later it all arrived and was perfect. Will definitely use them again.
Customer Service was good
After sharing my concerns with a product I purchased from acoustical solutions, I received a call from their customer service.
They offered to rectify the problem And understood my concerns.
Even though the product didnt meet my expectations, They were willing to do what they could to help trouble shoot and Solve the problem.
I was able to get what I needed W/O…
I was able to get what I needed W/O being charged an arm and a leg.
James Cox did an amazing job.
James Cox did an amazing job helping me determine a proper solution to my sound proofing issue.
His service attitude and professionalism is to be commended.
On time delivery was also very much appreciated.
Excellent Customer Service and Product
Called Acoustical Solutions to get information on fabric that would work on cabinets holding audio and video equipment and allow remotes to work without having to open the cabinet doors. Kevin McIver was excellent and sent me the link to two different fabric styles they carry. It was perfect. Plenty of colors to choose from. Ordering was easy. I would recommend Acoustical Solutions and if you have any questions to call them
Excellent Customer Experience
Unbelievable responsiveness by David Watkinson. He was very consultative along the entire process.
Refused to cancel order in time
I asked to cancel the order within 24 hours. They replied saying I had to reach out to a specific colleague requesting cancellation, and gave me his email address, so I did that. But by then the product had already been shipped, so the second guy just wrote me back saying "too late" and that the product is non-refundable. Now I have a massive, expensive object I don't need.
Excellent customer service
We ran short on the material we ordered, I called and spoke with Don Strahle and he was able to get the extra material we needed delivered in 2 days. Can't thank him enough.
Great customer service
Great customer service. When I called to ask a question about my order, the woman I spoke with was very friendly and informative.
Great product
Great product, great customer service, answered all my questions regarding product for use on our boat.
Steve was so helpful
Steve was so helpful, answered all of my questions, and helped me find the perfect solution!
The acoustic product I ordered didn’t…
The acoustic product I ordered didn’t fit my need. I purchase one (1) to test before purchasing more. Also, I was surprised that the shipping charge was more than the product. Looking for a lower cost local solution.

Antwort von Acoustical Solutions
Great product, get smart on install
Great product plus very responsive and great customer service. The videos they provided were very helpful in how to install the product. I used the 1/8 inch mass loaded vinyl.
Acoustical Solutions makes it very clear how heavy the product is. The only reason I give it four out of five stars is because the video made it seem much easier to install than it really is. The product is a special type of vinyl that obviously specializes in deadening. Oddly, it is not very strong, which is opposite of my experience with other vinyl that specializes in cushioning and comfort.
In fact, you can push your finger through the vinyl. This is an issue while hanging. You need to keep it in a roll and carry the weight while it is being fastened. This means cutting it to the length you need and rolling it up to then hang. It needs many fasteners on every stud to be sure it won’t fall.
All of that said, it works exactly as advertised!! I recommend Acoustical Solutions. I combined it with acoustical insulation.
Product (acoustic fabric for behind an…
Product (acoustic fabric for behind an AT projector screen) is exactly as advertised on website and delivery was rapid. Only downside is the high cost of shipping for a small quantity of material. In fairness, they do warn you about this on the website.
Great service and product
The resolution on my logo seemed to be low resolution. I contacted customer service they verified the quality would be fine and it come out perfect. Thank you!
Highly recommend
Very good buying experience. Products are high quality and they ship lightning fast. Exactly what I wanted for my recording studio.
Very responsive service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

















