The customer service reps are always incredibly knowledgeable and helpful. If they don't know the answer, they will find it out and get back to you ASAP!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well Done! Kevin Mclver was great to talk with and getting the job going answering all the customer questions. The deliver was also great everything showed up on time with no damage (Large White Panel... Mehr ansehen
Great customer service! I received free samples prior to purchase which helped a lot... received samples a few days after request (which surprised me) and it definitely helped with choosing right mate... Mehr ansehen
I attempted to write a review on the site itself, but it would not allow me to do so. So, here I am. Customer Service: Kathy, you're a gem. Product Color and Availability A+ Product Quality was s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Acoustical Solutions is the leading provider of acoustic panels, soundproofing, sound blocking and noise control solutions used in architectural and industrial applications throughout the world. We also offer commercial estimation services and installation services. Acoustical Solutions is unique because we have been solving customer problems since 1989. We focus on solving all types of acoustical problems from large scale construction projects to open office soundproofing problems to industrial projects requiring custom engineered enclosures. We offer the broadest range of products, and unlike our competitors, can provide turn-key solutions, including products, acoustical testing and installation. We have built our reputation based on providing excellent service to our customers. As your supplier, we warrant that our products will be free of manufacturer defects in workmanship and material. As such, we will replace defective products at our expense for up to one year after shipment. Our goal is to provide you the best value in the industry so that you become a loyal, long term customer of Acoustical Solutions. Our commitment to you is that we will deliver the best solution, the best customer service, at a competitive price.
Kontaktinformationen
2420 Grenoble Road, 23294, Richmond, Vereinigte Staaten
- 800-782-5742
- info@acousticalsolutions.com
- acousticalsolutions.com
4,5
Hervorragend
1281 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Communication with pricing and ordering…
Communication with pricing and ordering was quick and simple. Delivery was a nightmare as far as communication with the trucking company. they have no sense of urgency
9. Oktober 2024
I was thankful for the help of Steve…
I was thankful for the help of Steve and the Guilford of Maine Pursuit fabrics turned out great for my DIY panels.
20. September 2024
Fast delivery
7. Oktober 2024
Guilford of Maine Whisper Fabric
Really enjoying the Guilford Whisper fabric. Great product, easy to work with. Shipment arrived promptly in excellent condition with great communication from Acoustical Solutions. thanks!
19. September 2024
Great partners
The Acoustical Solutions team were great partners in our project from design through installation. I was pleasantly surprised at the level of detail the install team took for each panel.
We used to get complaints about our harsh sound, but are now getting compliments!
29. August 2024
Amazing Product, gets the Job done
Great Response time, they were very Patient with me! and their product is Amazing
thanks
27. August 2024
Shipping took over three weeks to…
Shipping took over three weeks to receive materials. We had to locate it ourselves and go pick it up at the shipper's warehouse. We used to receive materials in three days now it takes over three weeks, and nobody seemed to be concerned about it.
8. August 2024
Antwort von Acoustical Solutions
We hate that this delivery did not meet your expectations. During our discovery calls we learned that the product had been at the terminal awaiting your approval for appointment date and time. Our discussions together did not indicate that you had spoken to the carrier. We hope your next order is delivered more smoothly.
Great Service - Purchased Accoustic Fabric
I ordered accoustic fabric and requested three fabric swatches to match my walls. I received them promptly. My representative Hunter was extremely helpful and advised me on addressing the echo issue in my den with 18’ ceilings. Fabric arrived and I have recovered some old accoustic panels I was given. Worked great!
22. August 2024
Antwort von Acoustical Solutions
We understand that the return policy may be frustrating. We do want to ensure customers are aware up front, so it is noted on the product page and in our terms and conditions. We hope you were able to solve your acoustic issue.
The acoustic tiles were easy to install…
The acoustic tiles were easy to install and aesthetically appealing. They provide the sound control along with a beautiful wall!
The delivery service, however, was not so good. Tiles arrived falling off the pallet and laying inside the box truck. Surprisingly, only a few were damaged and we were able to work around it.
2. Juli 2024
Steven Snider who assisted me was great.
11. Juni 2024
Product shipped quickly and as ordered.
26. Juni 2024
Knowledgeable staff.
Easy to communicate with. Package arrived on time. Knowledgeable staff.
25. Juni 2024
GREAT PRODUCT
The end result was very nice.
Good quality. The picture I provided came out super clear.
Turnaround time was fast.
The only negative thing I would say it a little pricey. But I guess everything is today. I DEFINITELY am going to order more custom panels for my car shop. Thank you for the great service
19. Juni 2024
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