The customer service reps are always incredibly knowledgeable and helpful. If they don't know the answer, they will find it out and get back to you ASAP!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well Done! Kevin Mclver was great to talk with and getting the job going answering all the customer questions. The deliver was also great everything showed up on time with no damage (Large White Panel... Mehr ansehen
Great customer service! I received free samples prior to purchase which helped a lot... received samples a few days after request (which surprised me) and it definitely helped with choosing right mate... Mehr ansehen
I attempted to write a review on the site itself, but it would not allow me to do so. So, here I am. Customer Service: Kathy, you're a gem. Product Color and Availability A+ Product Quality was s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Acoustical Solutions is the leading provider of acoustic panels, soundproofing, sound blocking and noise control solutions used in architectural and industrial applications throughout the world. We also offer commercial estimation services and installation services. Acoustical Solutions is unique because we have been solving customer problems since 1989. We focus on solving all types of acoustical problems from large scale construction projects to open office soundproofing problems to industrial projects requiring custom engineered enclosures. We offer the broadest range of products, and unlike our competitors, can provide turn-key solutions, including products, acoustical testing and installation. We have built our reputation based on providing excellent service to our customers. As your supplier, we warrant that our products will be free of manufacturer defects in workmanship and material. As such, we will replace defective products at our expense for up to one year after shipment. Our goal is to provide you the best value in the industry so that you become a loyal, long term customer of Acoustical Solutions. Our commitment to you is that we will deliver the best solution, the best customer service, at a competitive price.
Kontaktinformationen
2420 Grenoble Road, 23294, Richmond, Vereinigte Staaten
- 800-782-5742
- info@acousticalsolutions.com
- acousticalsolutions.com
4,5
Hervorragend
1281 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wonderful products and customer service…
Wonderful products and customer service ! The only thing is i wish they’d created installation videos for their products . Like a YouTube channel. But what they do have right now they manage excellent on all fronts!
31. Dezember 2024
Fantastic product and better customer…
Fantastic product and better customer service by Kevin!
3. Dezember 2024
Online Purchase
Made an online purchase, and received the items promptly exactly how I ordered. Material is of high quality with no defects.
Great transaction, highly recommend.
2. Dezember 2024
Works as designed but is only adequate.
The panels work as designed and are as specified, but they are way too expensive for a piece of fabric and a fiberglass board. There’s nothing to them, no special anything, so how is the exorbitant price justified?
3. Dezember 2024
Great experience
Very easy to order, upload pictures, edit, and complete my order. The finished products look amazing!
26. November 2024
Marvelous acoustic headphones
Yes the Bluetooth acoustic speakers are fantastic and incredible sound quality,plus extremely easy to pair to mobile phones.
A great system and would highly recommend.
25. November 2024
Bewertung ohne vorherige Einladung
Ordered MLV for a studio project
Ordered MLV for a studio project. Arrived quickly and in good condition. They helped with determine the amount needed and were right on target.
22. Oktober 2024
Easy to order
Easy to order. look great. Mark in customer service is wonderful to work with!
7. November 2024
Sound proofing office doors
All my parts to sound proof the 4 office doors in my place of business worked out great! The reason for the 4 stars is because my contractor and I can't get the base door product to work on any of the 4 doors.
21. Oktober 2024
The panels are very effective, but
The panels are very effective. I purchased six panels and the fabric was not well stretched on three of them, one of them was particularly bad. They were also off gassing a terrible smell. I put them in a small room with a high volume merv-18 air filtration system for a few days and now they basically smell fine.
6. November 2024
Antwort von Acoustical Solutions
Thank you for letting us know about the issue and sending the photos. The photos are helpful because we track every customer issue and review our procedures so we can continually improve. We're glad our sales consultant was able to get in touch with you. We agree that we did not meet our quality standards and are working to quickly replace the defective panels. We apologize for the inconvenience and appreciate the opportunity to rectify it.
I've used Acoustical Solutions over the…
I've used Acoustical Solutions over the years for several studio projects and they have always delivered quality products on time.
31. Oktober 2024
Antwort von Acoustical Solutions
Eben, thanks for the review and your business through the years. Joe
Amazing Variety!
I really like the variety of products and use cases. A custom order may take a little time to produce, but the end result is definitely worth the wait.
Thanks a lot, Acoustical Solutions!
30. September 2024
Great service 👍🏼👍🏼
9. Oktober 2024
The staff were prompt and very helpful…
The staff were prompt and very helpful as I looked at different options. I received the samples that I requested in a timely manor. The acoustic tiles came in the timeframe stated in good quality and are just what I ordered.
25. September 2024
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