The customer service reps are always incredibly knowledgeable and helpful. If they don't know the answer, they will find it out and get back to you ASAP!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well Done! Kevin Mclver was great to talk with and getting the job going answering all the customer questions. The deliver was also great everything showed up on time with no damage (Large White Panel... Mehr ansehen
Great customer service! I received free samples prior to purchase which helped a lot... received samples a few days after request (which surprised me) and it definitely helped with choosing right mate... Mehr ansehen
I attempted to write a review on the site itself, but it would not allow me to do so. So, here I am. Customer Service: Kathy, you're a gem. Product Color and Availability A+ Product Quality was s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Acoustical Solutions is the leading provider of acoustic panels, soundproofing, sound blocking and noise control solutions used in architectural and industrial applications throughout the world. We also offer commercial estimation services and installation services. Acoustical Solutions is unique because we have been solving customer problems since 1989. We focus on solving all types of acoustical problems from large scale construction projects to open office soundproofing problems to industrial projects requiring custom engineered enclosures. We offer the broadest range of products, and unlike our competitors, can provide turn-key solutions, including products, acoustical testing and installation. We have built our reputation based on providing excellent service to our customers. As your supplier, we warrant that our products will be free of manufacturer defects in workmanship and material. As such, we will replace defective products at our expense for up to one year after shipment. Our goal is to provide you the best value in the industry so that you become a loyal, long term customer of Acoustical Solutions. Our commitment to you is that we will deliver the best solution, the best customer service, at a competitive price.
Kontaktinformationen
2420 Grenoble Road, 23294, Richmond, Vereinigte Staaten
- 800-782-5742
- info@acousticalsolutions.com
- acousticalsolutions.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Great Product
Accurate product description, easy to order online, timely delivery, arrived neatly packed and undamaged, looks good and works as expected. This is my 3rd order in several years, product and service has been consistent.
Great products, easy to buy.
1. You have the products I was looking for.
2. Ordering was simple, fast and easy.
3. My order was filled and shipped quickly.
I only wish that I knew where I could get these same materials on the West Coast, because the shipping costs are prohibitive and unsustainable.
Purchased 1lb MLV roll
Purchased 1lb MLV roll. I did not use for home and glad I didn’t. Has very strong odor of asphalt. Wont purchase again
James helped me resolve soundproofing needs
James helped me know exactly what I needed for soundproofing and exactly how to do it.
Easy to work with and fast shipping
Great customer service and awesome…
Great customer service and awesome follow through with questions I had regarding wall application.
talking to david and the other…
talking to david and the other employees there was very helpful! thanks for answering the phone and being full of knowledge! great experience!
The blind fit perfectly and was easy to…
The blind fit perfectly and was easy to install
Perfect Satisfaction
Salesperson was polite, intelligent, informed, and helpful. The product was immaculately packed.
I received ample delivery notice.
Instructions were perfectly clear.
Every step of the installation process was logical and flawless. The quality of the merchandise was superior. I wish every merchant was as efficient as Acoustical Solutions!
Good Service
Every time I've ordered from a Acoustical Solutions I've received My items in a timely manner for a reasonable price. None of the items I've purchased have arrived damaged.
Good product, poor customer satisfaction
I have a mixed review here. I bought sound insulating foam with sticky back. The sound expert that I was in touch with did a poor job of describing the product and how much is in the box. I got a lot more than I thought.The products are great and as described. What I received was sound insulating it had no sticky back. Their solution was to send me a roll of two sided sticky tape. It works, but it’s very difficult to handle. They also said they give me a credit. For the amount I paid for the product the credit was less than 4% of the price. Pretty petty on their side. Downvote on customer service and satisfaction. Upvote on the product.

Antwort von Acoustical Solutions
acoustic panels issue with second shipment
I had purchased large room acoustic panel packages. The metal claw fasteners were great to install. I late added a few additional panels later. The metal claw fasteners more difficult to install. My panels seem sightly larger too. I’m going need to reinstall two 4-foot by 2-foot panels. I have to patch 24 holes then reinstall.
Helpful Company
Very helpful company. Questions and recommendations are made in a timely basis, making the process of installing Sound Boards in our conference room relatively easy.
install was easy
install was easy, even though I used wall mount for my ceiling, they're locked in. good quality. hope it worls!
fast shipping and very easy to work with.
fast shipping and very easy to work with. if i ever need to soundproof anything again they are who i will go to
intelligent response on the phone
intelligent response on the phone
amazingly send fabric samples for a small order
order showed up on time.
fabric is actually greate
what else?
The materials are exactly as described
The materials are exactly as described. The salesman at Acoustical Solutions was extremely helpful and polite. Quick Delivery. Highly Recommend.
The project I ordered the cloth for has…
The project I ordered the cloth for has not been completed yet but the cloth arrived in good shape on time and looks good.
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