Accessories for the Home Bewertungen 

AVOID THIS COMPANY AT ALL COSTS. I ordered a chair costing £1131 on 7 May with an est delivery of 2-6weeks. After 6 weeks I made contact and was advised it would be next week, I got the same story for the next many weeks until 27/7 when I was offered a refund which was processed that day. I was told it would take 7 working days. We are now over 3 weeks on & I haven’t got my money.
The communication from this company has been abysmal, during this whole 14 weeks saga I received 1 proactive call from them apologising for the delay. I have sent 12 emails of which only 3 were responded to, they just ignore you. I was never told there was a problem getting the chair & was always told it would be with them next week, but next week never came.
I have now had to approach my credit card dealer to pursue a charge back. This company has caused me months of stress & anxiety, I would avoid them at all costs. I wish I had read their other numerous poor reviews before I placed my order.

I'm pleased with the quality and appearance of the furniture. It has a solid feel and looks great in the room. The main issue for me was that delivery took longer than I had anticipated.

This is my second order from Accessories for the Home and both experiences have been positive. The furniture has a distinctive look, arrived well protected and matched what I expected from the website.

The product I ordered was well made and matched the pictures on the website. It was also packaged carefully, which was appreciated. The waiting time was longer than expected, so three stars feels fair overall.

The new cabinet fits perfectly in our living room and looks more expensive than I expected. There was a slight change to the delivery timing, but overall I’m pleased with the purchase.

The decorative mirrors have made a noticeable difference to our room. They look very similar to the website pictures and feel well made. My enquiry was answered, although the response took a little longer than I expected.

Left a one star review 3wks ago as I’d been waiting for a cabinet that I’d paid for in April and was getting really stressed about the possibility of losing my money. But hey it finally arrived tonight!! So hang on in there guys - haven’t unboxed it yet but soo pleased it’s finally here

The furniture looks even better in person and the quality was good for the price. Delivery took a little longer than expected, but everything arrived safely. Overall, a decent experience with some room for improvement.

Taking this through citizens adive and court if needed! Incredibly disappointing. I ordered pots worth £300 to be at our office for an important event taking in consideration the ''4 weeks delivery'' which sounds insane already. Its been 8 weeks, getting into 9 and after calling so many times, emailing, messaging through the page, she replied a month after saying she will refund asap. Guess who is still waiting. I will have to take this further Under the Consumer Rights Act 2015 and through Citizens advice and court if needed.

This company is such a scam. I ordered a bean bag on July 7th, I received an order confirmation by email. The item never arrived, never even received a tracking for the delivery. After several attempts, about a month later I managed to reach a woman by phone who pretended to be surprised and said that the item would arrive in a week. As I had just read the Trustpilot reviews at that point I didn't trust her anymore, so I asked for the order to be cancelled and refunded. The lady promised she would refund me the same day. Other weeks have passed, but Klarna (the payment method I used) told me no refund has been received. I have now opened a dispute with Klarna who are going to assist me to have my money back. In the meantime, it's become impossible to reach the company by phone - they don't answer at all.

We ordered a console table and matching lamps and were very happy with the quality. The furniture feels sturdy and the finish is really nice. Delivery was a couple of days later than expected, but everything arrived safely.

I ordered Ice buckets at the beginning of May. I still not received them. I asked for a refund in July still haven`t received my items or my money. Tried to call them multiple times but no body answer the phone.

Yet again I am writing another review Absolute joke. SEVENTEEN weeks ago I ordered £1300 worth of dining chairs and was told 3 weeks lead time. He we are over 4 months later, seemingly no closer to receiving them. Once I finally manage to get through on the phone line, I am then Promised every time, that the chairs will be delivered "next week" or that a tracking number will be in my inbox by the end of the week. It isn't much fun having nowhere to sit to eat your meals for over a quarter of a year. Absolutely fed up.

The wall frames have made a lovely addition to our home. They’re stylish, easy to put up and work well with the rest of our décor.

I ordered a bed and bedside drawer 12 weeks ago and, despite numerous assurances, I am still waiting for my order to arrive.

I have received no update emails from the company. I emailed them and received no response. I have also spoken to someone by phone three times, approximately two weeks apart, and on each occasion I was told that my order would be arriving the following week and would then be delivered. Unfortunately, the items have not materialised.

On many occasions, calling the company simply results in no answer or goes straight to voicemail.

What is particularly concerning is seeing numerous other reviews from customers describing very similar experiences, which makes this even more frustrating.

I am posting this review in the hope that it will finally prompt the company to provide a clear and honest update, and, most importantly, expedite my order.

At this stage I cannot comment on the quality of the bed or bedside drawer, as after 12 weeks I still haven't received them.

There’s a good selection of home accessories and I thought the pricing was reasonable for the quality. Delivery took slightly longer than expected, but everything arrived safely and matched the pictures.

Waste of money.

I paid in full, £800, on the 27/06/2026 for an Nkuku Abe chair, with a quoted delivery of 2-4 weeks. I have rung several times ( never managed to speak to a human only an answerphone, where messages were never responded to), e-mailed several times, all of which were ignored and only once got a response, from a lady Sam, who I believe is the owner who promised I would get my chair w/c 03/08/2026.
I’m still waiting, and again absolutely no communication whatsoever…except I’m not actually waiting for the chair as I have cancelled that by email today and raised a PayPal dispute.
Unfortunately, I didn’t check the Trustpilot reviews before ordering…the website is very slick,purports to be very customer-focused and reassuringly accepts PayPal.
I suggest if anyone is in doubt wether they should risk ordering faced with such a significant percentage of customers with similar problems to myself, I would suggest they do an AI background check on Sam and the company.
Incredibly stressfull !!!

I wish I'd checked reviews before ordering. As with almost every review here, the service is unbelievably slow. I avoided leaving a review for so long to give them the benefit of the doubt, but after calling week after week and being given excuse after excuse, and now having received no reply to a single one of my emails, I feel I have no choice. I ordered the Nalgora champagne bucket in mid June, and still haven't received my item.

Edited update on 20 Aug: despite the reply below I still haven't had an email or an update. I will be pursuing legal action in order to get a refund.

I really liked the range of furniture because it feels a little different from what you normally see in larger stores. My order arrived carefully packaged and the quality was as expected.