The customer service is terrible. We had a delivery issue and it took over a week to get replacements. They only agreed to swap them after far too many days of chats and photos. Each phonecall to thei... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just recently ordered some custom size labels for an A5 arch lever file im using for DVD storage (literally saves up 70% space DVD's take up. Their website was the only one that had stickers e... Mehr ansehen
Unternehmen hat geantwortet
Fantastic company been using AA for several years with multiple orders over the years. In all honesty we have had a couple of issues although AA have always gone above and beyond in sorting the probl... Mehr ansehen
Unternehmen hat geantwortet
We've worked with AA labels to print our new packaging for our woodworking kits. We had a couple of issues along the way getting the samples right and AA labels bent over backwards to sort the issue... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
WHAT WE DO… We specialise in the production of labels in both roll and sheet formats, along with the provision of design and printing services using state-of-the-art HP digital print technology. We manufacture in excess of 100,000 combinations of labels at our production facility in Peterborough and have more than 100 label materials to choose from, over 40 colours and finishes, many different types of adhesives, greater than 1,000 standard shapes and sizes of labels. All of which is produced to exacting quality assurance standards. The most comprehensive range available online, however if you still cannot find a label shape and size to suit your specific application, we will be happy to create it for you.
Kontaktinformationen
23 Wainman Road, PE2 7BU, Peterborough, Vereinigtes Königreich
- 01733 588390
- customercare@aalabels.com
- aalabels.com
3,4
Akzeptabel
2365 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I am satisfied with the product and the…
I am satisfied with the product and the delivery, thank you very much
2. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Merci pour la dernière commande renouvelée d’étiquettes en papier blanc mat et pour la publication de ce compte-rendu de votre expérience client. Nous sommes impatients de continuer à rendre service à Dépôt Madjid Architecture chaque fois que vous aurez besoin d'étiquettes.
Thank you for the latest repeat order of matt-white paper labels and for publishing this account of your customer experience. We look forward to continuing to be of service to Dépôt Madjid Architecture whenever you require labels.
Great labels well printed
Great labels well printed. Knocked a star off for two reasons: the excessive plastic packaging (one layer would be adequate) and because they took 9 days from the date of ordering to arrive.
2. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest order of printed labels on matt-white Polyester Jayne and for posting this review of your customer experience Jayne. However in an effort to get the fifth star we would like to remind you that your order was placed via the website at 17:28:08 on Wednesday 20.11.19 and despatched on the following Wednesday 27.11.19 at 17:09:42. A total of 5 working days which is at the limit of our printed label order fulfillment promise of 3-5 working days, but still on target.
We look forward to continuing to be of service to Bloop whenever you require plain and printed labels.
excellent service as usual
excellent service as usual, very pleased and will continue to use
2. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest order of Fluorescent Pink, Luxury Sand and Matt-Silver paper labels Andrew and for posting this review of your customer experience. We look forward to continuing to be of service to Spinlock Ltd whenever you require labels.
Always fast great service
30. November 2019
Bewertung ohne vorherige Einladung
Slight problem when payment page froze…
Slight problem when payment page froze but overall a good experience. Price was very good, delivery in two days. I would recommend.
30. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the initial order of matt-white paper labels Michael and for providing this account of your customer experience. We look forward to continuing to be of service whenever you need labels.
Always good service
Always good service. Thank you.
30. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for your latest order of printed circular Christmas labels Eunice and for also posting this review of your customer experience. We look forward to continuing to be of service to Amerton Farm whenever you require plain and printed labels.
Well, what can I say!
Well - what can I say? After my mild moans about changed courier arrangements last week (and last month), AA have responded by adding a 'choice of courier' button at checkout - DPD or FedEx. OK, DPD is £1 more, but you get what you pay for, and I paid for DPD 'next working day' - perfectly happy with Monday delivery.
(Plus a 25% discount as it was Black Friday - total order value just over £30).
Placed order at 14.07 yesterday (Friday), got the 'dispatched' email at 17.23, and the DPD 'we'll deliver on Monday' email @ 17.57.
Then this morning (Sat) email from DPD 'We'll deliver your parcel between 09.40 and 10.40' today'.
10.42 parcel delivered!
(Edit: I was wrong - it was delivered at 9.42!)
5 stars are simply not enough! It wouldn't be fair to expect this level of service every time, but huge thanks are due to AA for responding so quickly and positively to very mild concerns.
30. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
You are very welcome Alastair and take advantage of the seasonal service from DPD and as always thank you for your custom and providing an account of your customer experience.
The best printing company!
30. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you very much Raimondas and we look forward to continuing to be of services to Ailadland Ltd whenever you require plain and printed labels.
Always excellent always express service
28. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest order of circular labels in gloss-white paper for inkjet printer use, high-gloss white paper and gloss-clear Polyester and posting this account of your customer experience. We look forward to continuing to be of service to The Candle Company whenever you require labels.
There is no doubting the quality of the…
There is no doubting the quality of the products nor, indeed, the speed of service. However, the website is, in my opinion, not intuitive and took far longer than it should to navigate. It is, though, well worth the effort.
28. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest order of matt-white paper labels Colin and for providing this account of your customer experience. We are always working to improve our website processes in terms of user navigation and search features and will be releasing an update in the new year that we believe will be closer to what you may be looking for from the site. In the interim we look forward to continuing to be of service to R & W Office Supplies whenever you require labels.
Antwort von AA Labels
Thank you for an initial order of your printed, very fun, circular product labels Sharyn and for taking the time to post this review of your customer experience. We look forward to continuing to be of service to "Publishing" whenever you require additional labels.
I ordered labels and I put delivery…
I ordered labels and I put delivery address my home and you sent it the the nearest store to pick it up
27. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for your initial order and for taking the time to post this review Hasan, but upon investigation with DPD their records confirm that the order was despatched for delivery to your home address, but that you contacted DPD directly and diverted the delivery to a collection point, which is not something over which we have any control.
Good collaboration, I recommend.
Hello,
Very nice labels, fast delivery.
Too bad for the validation problem of the order after our payment... We lost 1 week.
27. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Merci pour la première commande d'étiquettes en polyester brillantes sur feuilles A4 Laetitia, après la fourniture d'un échantillon de matériau pour évaluation. Nous vous remercions de prendre le temps de publier ce compte-rendu de votre expérience client et de nous excuser pour le problème que vous avez rencontré lors du processus de validation, mais nous espérons pouvoir continuer à servir Gie Bejo chaque fois que vous aurez besoin d'étiquettes.
Thank you for the first order of gloss-clear Polyester labels on A4 sheets Laetitia, following the provision of sample material for evaluation. We appreciate you taking the time to publish this account of your customer experience and apologise that you had a problem with the validation process, but look forward to continuing to be of service to Gie Bejo whenever you require labels.
Order took just over 2 weeks
Order took just over 2 weeks
Asked if I could have a discount code heard nothing back but they did sort some of the spellings out for me
26. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the order Stuart and for using our online Label Designer and for contacting us for assistance with the background colour for your design. We also had to assist with spelling corrections and the template selection was not suitable for what you were trying to achieve and we therefore also guillotined the label sheets to compensate, without requesting additional payment for these services. All of which took time and we communicated regularly with you throughout the process, but you are correct that a printed order should not take two weeks, but we were trying to help you.
excellent service
26. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the first order of matt-white paper labels with a removable adhesive Nicholas and for providing this review of your customer experience. We look forward to continuing to be of service whenever you require labels.
Happy Customer
On the odd occasion that i have used AA labels i have been satisfied
withe the phone conversation and quick delivery service the bit i like is that you are informed of an hourly slot when to expect your delivery even the drivers name (Zoltan) so i was able to go out and get back in time i didn't have to sit in for hours not knowing when i was arriving
will use AA Labels again and recommend to others
Many thanks Richard
26. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest repeat order of circular matt-white paper labels with a removable adhesive Richard and for posting this account of your customer experience. We are also pleased to hear from trade customers and look forward to continuing to be of service whenever you require labels.
Amazing customer service Thank you!
26. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the first order of printed sauce labels on matt-white paper Lucy and for posting this review of your customer experience. We look forward to continuing to be of service whenever you require labels.
Good communication throughout
Good communication throughout, easy to deal with and helpful discussions to get to what I wanted. Very Simple - will use again.
25. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the first order of printed labels on matt-white Polypropylene Stewart and for providing this review of your customer experience. We are always pleased to welcome a new trade customer and look forward to continuing to be of service whenever you need labels.
Staff always helpful and knowledgeable
Staff always helpful and knowledgeable. So far all orders dispatched swiftly and labels very good quality
25. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest order of matt-white Polyester labels Jeremy and for subsequently ordering A4 sample sheets of our gloss and matt transparent Polyester label material and providing this account of your customer experience. We look forward to continuing to be of service whenever you require labels.
Great customer service via chat…
Great customer service via chat helpline.
24. November 2019
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the order for printed square product labels and the subsequent "Cyber Monday" order of printed labels Karen and providing this account of your customer experience. We look forward to continuing to be of service whenever you need plain and printed labels.
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