A1airportparking Bewertungen 

From booking onwards was a complete shambles.i went on a compare site and a1 parking Bristol popped straight up and looked a very reasonable price so booked.
Didn’t receive confirmation email just a message saying thanks for booking & to ring when 30 mins from airport.
Postcode on the web site takes you no where near the site.
Then trying to get someone to answer the phone for directions took about 20 mins.finally getting to the site was needed a code to get in the gate (which we were not given) to then be told there was another £20 charge for airport barrier.
When landing back into the uk it took me at least 30 times over 3/4 hr to get through to someone for pick up & overall 2 hrs waiting for pick up.
I would never use these charlatans again

Cowboys. Car left on a dusty construction site. All passengers asked to pay Luton drop off £20 set down pick up levy. As you get dropped from one vehicle this should be shared £20. Scammers. On return was stuck waiting 2 hours. Eventually told 40 min wait.
An A1 driver dropped a car to someone else also waiting. Hitched a ride back to my filthy dirty car with his return driver. Absolute scammers

I WOULD NOT even give you a 1 star that is based on the transfer man he was amazing ..
Disturbingly left my car with these idiots with 126 miles left in as was more convenient for me to just get back in the car back upon arrival to get home sufficiently..these absolute morons and yea I say morons decided to either take all my fuel.out of my car or use my car whilst we were away ..to be stranded in Hitchin on a road with no street lights with a very scared 10 year old ..we had to wait for nearly 2 hours before someone agreed to bring me some fuel if I paid for it ..absolutely not !!scammers 100% absolutely vile which meant I then had to divert half hour out of my way to find a 24 hour garage to be able to get home as what they brought would hardly get me down the road ...
I will be taking this further as no one will answer the phone or reply to emails

AVOID AT RISK OF BREAKING DOWN AND BEING STRANDED !!!

NEVER EVER HAD SUCH A BAD EXPERIENCE IVE HAD NO SLEEP AND MY 10 YEAR OLD HAS FALLEN TO SLEEP DURING SCHOOL ..SHOULD BE ASHAMED OF YOURSELVES!!!

I experienced a very efficient and timely service in Luton, the car was returned the same condition of how I dropped it and the pick up was smooth. No issues to report, satisfactory meet and greet.

Absolutely horrendous. Once they answered the phone after about 20 missed calls. They told us 40 minutes. 1hour and 40minutes later still stood here and the guys that drop off other cars just look at you and don’t reply to you.

You have to pay extra £20 for drop off and pick up from stanstead airport

Dodgy as hell. I wouldn't be surprised if Bristol airport weren't even aware what these guys are doing. All their numbers forward to foreign offices, so of course they're not paying much tax in the UK. They are rude, barely speak English, and the car came back covered in mud...oh, and not to mention our vehicle wasn't even ready for us when we arrived back in the UK.

Nice experience nice staff and very kind all best

DO NOT USE Bristol airport
I booked for pm drop off and collection. when checking the day before they had been changed to am when I called yo question I was told no mistake pay or loose the booking so I had to pay £20 to change them. The number I was given for the day of travel I called the number 6 times and no answer for drop off, I rang the main number to be greeted by a very rude person who basically didn't care that we had a flight to catch, waited in the short stay carpark for 1hour 10 to have the car collected then had to pay £13.50 for the short stay car park. Messaged on return as we were delayed told again I had to pay extra to get the car back, told him I would pay cash to the driver on return. Got back to Bristol and the driver knew nothing about it so I refused to pay it. Got in the car they had unplugged my dash cam and left empty drink bottles.
One lady waiting for her car to be returned, they had used her fuel and the vehicle to transport people as had put the people carrier seats back up.
Absolutely awful company I definitely don't recommend

Awful! Driver was pleasant but apart from that the staff are rude! If you haven’t got a 4 by 4 then good luck to the bottom of your car getting up the drive, it has the biggest pot holes. Someone had been in the car and lay front seats down, keys were handed over to us without even asking for proof just a reg so we could have had our pick of any car. The car was covered in sticky stuff inside from whoever had been it. Needs shutting down!

DO NOT USE!!!

Upon returning from holiday a week later I revived 2 car parking fines through for £200 for the date that I was still abroad!! So the company has been using my car whilst I’ve been away!!

I’m absolutely disgusted that i left my car in what I thought was safe hands to find out in fact it is not and anything could have happened to my car!!!

They were late arriving to pick up my car which meant I had to pay extra to the car park. They did 37 miles in my car which meant they were parking the cars 15 miles plus from the airport then they took an hour and a half to return my car on my return. Will never ever use them again awful service don’t use them

I booked with A1 Airport Parking / Park Pilot Ltd for Stansted Airport. Unfortunately, after reading the reviews about this company, I became seriously concerned about leaving my car with them and decided that I could no longer trust the service.

One thing that really concerns me is the way the service is advertised at an attractive, low price. In my experience, the headline price can make the offer look very cheap and tempting, but once you actually book and start dealing with the company, you discover additional charges, cancellation issues and many other problems.

I had already paid £2 for Cancellation Cover. When I called them to cancel, I was told that they would still deduct 15% of my booking amount. I was given no clear explanation as to why I should pay another cancellation charge when I had specifically paid for Cancellation Cover.

Then I asked when I would receive my refund and was told it could take 2–3 weeks.

The communication was extremely frustrating. During my attempts to contact them, calls were disconnected, and when I called back, they either did not answer or told me to cancel through their website. I checked the website and could not find any proper cancellation option.

This whole experience has made me feel that the company lacks transparency and proper customer service.

What concerned me even more were the reviews I found from other customers describing serious problems with vehicles and concerns about the safety of the parking facility. After reading those reviews, I simply did not feel comfortable leaving my Mercedes there.

I have now contacted my bank regarding the payment because I believe the way this cancellation has been handled does not comply with what I expected when I purchased the Cancellation Cover.

They have wasted my time, caused unnecessary stress and made the whole process unnecessarily difficult.

My advice to anyone considering this company: DO NOT be attracted by the cheap headline price alone. Read the reviews and check all the terms, fees and cancellation conditions very carefully before paying.

I would NOT recommend A1 Airport Parking / Park Pilot Ltd to anyone. I would never use this company again.

Very disappointing experience and extremely poor customer service.

Please be extremely cautious before booking or leaving your vehicle at this location (A1 Car Park / New Farm on Stansted Road, Elsenham).
​There is a formal County Court Injunction Order (Claim No. M01CM141) physically posted at the entrance. The court order explicitly restrains the operator/defendant from trespassing, storing vehicles, depositing waste, or installing equipment on neighboring land (Title EX361671). The notice clearly warns that non-compliance constitutes contempt of court.
​Leaving your car here carries significant risks, including potential access issues or vehicle removal as part of active boundary enforcement. Save yourself the stress—book through official or fully accredited Stansted Airport parking operators instead.

Do not touch this company. We waiting 2.5hrs for our car then a mini bus picked us up instead of bringing our car. Not meet and greet. Absolute con! To top it off their phone number just rings or the rude people put you on hold and cut you off. My car was covered in mud as left in a dodgy yard in luton.

Absolutely terrible. If I could give no stars I would. Booked for meet and greet. Phoned when 20 minutes away and they wanted me to drive to some car park in Luton 15 minutes away from the airport. When I said this isn’t what I booked and paid for they said “that’s all we are offering, if you don’t want it park elsewhere” and put the phone down on me. Had to use airport long stay parking at £35 a day! Tried to request a refund on their website only to be told no. Now trying to chargeback through my credit card company. Avoid at all cost

Poor from the start. I rang to drop off car and went to ine part of airport then 12 calls later told no go to another psrt of airport costing me £21 in total. And I was late for my flight . Car is not kept locally as 30 miles done in it and covered in mud when i got it back . . Call handlers poor English and not helpful. Avoid and pay the extra for local parking .

AVOID AVOID!!!

terrible service! Please avoid this company, don’t book with them if you care about the safety of you and your family!

We had a very dangerous and bad experience with this company - first on the way to the airport ( with kids!) they were 45 minutes late to come and collect the car and we very almost missed our plane! We also had to pay an EXTRA £10.50 for an exit ticket due to their unorganised and unreliable drivers!!
On the way back home, we arrived at Bristol airport around 1am and called them as soon as we landed- we were waiting for nearly 2 HOURS in the cold dark airport with no communication with them. We called them multiple times with no answers. Then this man shows up at 2:30 in the morning to say that our car won’t start and it needs a jump lead! This is the companies responsibility to make sure that they are ahead of schedule and make sure that the cars are working!!!

The man told us that we had to get in his car and he will drive us to where are car is parked- we are a family of 5 with multiple suitcases. He said that the drive is only 5-10 minutes. It actually ended up being a 45 minutes drive all the way down in Weston super mare!! (We started in Bristol) We drove through the middle of nowhere in the middle of the night, practically a forest! It was very dangerous! When we got to the car parking it was absolutely rubbish! It seemed they had rented a farm of some sort with very muddy and wet fields, packed with extreme amounts of cars.

I could not suggest staying away from this company more! Please DO NOT book with this company!

Long wait for vehicle to be returned , then the near full tank of fuel on drop off now used to nearly fumes !
Seats put up and obviously been used as a shuttle bus!
Would advise don’t use this company as no accountability has been recognised and poor service at best 😵‍💫