A1airportparking Bewertungen 

DON’T USE !!!! The communication between staff and us was awful on drop off when we first arrived ,, we got told to ring 30-40 minutes before arrival which we did we had the phone ended on us two times before they picked up. we were then told to ring again just before we got there, we did and we got asked why we didn’t call already which we did so they hadn’t logged it so we ended up waiting a while before the car was picked up.
And then …
Upon return we tried to ring as soon as we landed to let them know we needed the car bringing back to us it took 4 separate calls before they finally picked up and by this point we were were already through passport control and in the car park waiting when they finally picked up I asked to double check the reg was right for the car they were bringing back to us and they ended the phone on us after starting to get funny down the phone giving attitude,, after ringing back they finally understood what we were asking told us the reg and said they’d be another 30-40 minutes dropping the car back to us.
When they finally got to us the car had clearly been ragged to get there as it was absolutely stinking of clutch and you could feel the heat coming off the brakes.
So in conclusion I wouldn’t reccommend anyone to use this company as it was a very big faff all round

Hung up on us multiple times and was rude. Never answered our calls. When we got the car back the brake pads have been slammed so all we could smell on the way home was burning. Do not recommend at all.

An experience me and my wife don't need to experience again. Upon arrival to horse stables via a road unworthy for a tractor, we knew we were going to have to ride this one out. It was 5:30am, pitch black and in a muddy sodden field with a container for a reception. We had tried calling 30 minutes before arrival as requested which to say we were nearly there which is odd to say the least. There was no answer when we called the mobile number provided on the email.

Upon our return we called the same number whilst on the runway after landing, again no answer. This time I called the London landline number, no answer but they did call back straight away and confirmed a driver would be there in 30 minutes to pick up. After 45 minutes of waiting and by now a rather large disgruntled queue waiting, we boarded the old school mini bus that stank of wet dog (hideous). We were rhe lucky ones as many filies with children couldn't get a seat on the 16 ish seat mini bus so would have to wait 45 minutes before he could get back. The keys were ready for collection upon arrival and the car parked opposite the container in a swamp that I had to walk through. After carefully navigating the exit track whilst keeping all 4 wheels attached to the car and no broken suspension, axel or wishbone, we began a 1.5 hour journey home to Amesbury. On this occasion you get what you pay for, cheap but by God you have to work for the cheapness.

Absolutely terrible.
On arrival at Bristol airport after we had called them 45 minutes beforehand we then had to ring again once at the meeting point as no sign of anyone to be asked if we had already called them.
On departure we waited over an hour for car again calling twice to see what was happening.
Car came back in a disgusting state covered in bird mess, covered in leaves and generally filthy. When we mentioned it to the man at collection he just laughed.
Would not recommend at all, might be cheaper than others but best to pay a bit more for a better service.

Total scammers. Avoid at all costs. I cancelled booking. Was told refund would take 2 weeks, then told it would take a couple of days, then told another 2 weeks. Customer service put me on hold and then hung up on me. I will never use again

Hi , recently used your service followed your standard procedure by ringing in advance, got the car park and had to wait another 30 minutes,for the meet an greet which resulted in extra charges .Coming home was even worse at early hours in the morning after ringing an following your standard procedure,waited another 30 mins longer when finally someone turned up and was told another few minutes and was very rude in the communication with us .I also noticed that that the fuel has disappeared look's like it was being used as a taxi service avoid at all costs absolute shambles of service !!

Was told to ring 30 mins prior to arriving however no signal anywhere to ring, on our return we waited nearly an hour for our car to be brought to us! Won’t use again.

Bad experience. Got caught out with this. Never again. Organised parking too late and so Silver Zone wanted £120, which felt expensive. Stumbled across A1 Airport Parking quoted £48 and advertised 10min transfer. Felt like a great alternative. However, when you arrive, there is a further £20 charge - £10 for gate entry to arrive, and £10 for gate exit to leave. Then the transfer is closer to 30 minutes as the farm is miles away. The potholes in the lane to the place are severe. The manners of the staff are off. We were told lazily by someone lying on a bed that we had to wait 20 minutes for the tachograph to reset for him to be able to drive. Then after that 20 minutes, we waited to onboard 2 more passengers. We missed our flight in the end.
When we returned we were left waiting over an hour to be collected from the Drop & Go zone. We watched dozens of other company minibuses come back and forth. Ridiculous in comparison. A1 Airport Parking is a racket.

I booked with A1 Airport Parking in July for a booking in September. I cancelled the booking only two days after making it, but I am still waiting for my refund.

When I call customer service, I am repeatedly told that my refund will arrive within 24 hours, but nothing has been paid and I still have no clear
This has gone on for far too long. Can anyone please advise me where I can formally report this company and how I can escalate the matter .?

I would really appreciate advice from anyone who has experienced the same problem.

Absolutely shocking
Late, at drop off and pick up!

Please avoid

It only got 1 star or I wouldn’t be able to do a review. Basically they are the worst company I have ever had to deal with and most certainly would not use them again. They told us to phone 30 minutes before we arrived at the airport and when we got there nobody to be seen. 50 minutes later they turned up and took the car which meant my parking ticket cost £5 more than I had to pay which is not the point but also meant less time at the airport to which I wanted a breakfast but didn’t have time. On the return told to phone when got your suitcase only to be told it will be 45 minutes. I would have been quicker and cheaper to get offsite parking. While I was waiting for my car an old disabled man turned up in his car at the exit wanting to speak to the park and ride people saying he had a problem. Basically when he arrived at the airport to drop his car off there was nobody to be seen. He called them many times but no answer. He waited over an hour and still nobody turned up to take his car so he had no option but to leave his car at the short stay car park in Bristol otherwise he would’ve missed his flight. On return he now has a parking ticket of over £300 to which they didn’t care. He had to pay himself or he would not get out of the car park.
Please avoid this absolutely disgusting company.

This meet and greet experince did not go well at all. The staff meet you in the Bristol airport car park which costs £8.50 to enter and leave on your return. They seemed affronted when I asked them for identification -I was not going to just hand over my keys to a random person with no uniform loitering in the car park. It took him several minutes to find my reservation.
On returning I tried to call them to inform them that I have arrived at the aiport but no one answered the phone, as their yard office was unmanned. Fortunately another car had arrive to be picked up whilst I was waiting so I then had to wait 15 minutes for them to drive back their yard with this car and pick mine up. There was around 40 miles driven on the car whilst I was away which is not ideal when you are driving an electric car! Avoid this company-they are totally unprofessional.

NO SHUTTLE AVAILABLE
On arrival at Stanstead, we were informed that there was no shuttle available because the keys to the shuttle vehicle had been lost. Staff instructed me to drive my family and luggage to Stansted Airport myself, return alone to the car park, and then be taken back to the airport by a member of staff in a smaller car. Obviously had to pay additional fees to drop off family at airport, then the extra £10 that A1Airport parking charge.

WAITED 1.5 HOURS TO BE PICKED UP
As instructed, we called approximately 30 minutes after our flight had landed to advise that we were collecting our luggage. We were told the shuttle was expected within 25–35 minutes. No shuttle arrived.
We repeatedly contacted customer service, making approximately 12 calls.
We ultimately waited more than 90 minutes at the Radisson Blu. This was particularly unacceptable as we had just completed a long-haul flight and were travelling with an 82-year-old family member.

They are now ignoring emails and calls where we are asking for a refund that was promised.

No star is need here, I got my baggage and tried calling them as they told me to call them when I'm collecting my bags, I tried to call them and there phones off I tried about 10 times and emailed them about 8 times still couldn't get through I was about to call the police but then I was told by britol airport staff to call a number totatally differant which I called to be told that there number they gave us in the start dont work no more and email dont work because they got a new one, made me wait 45 mins just to be told I'm late and have to give 20 pound extra if I want my car back. What kind of service is this? Had my kids waiting in the cold for 1 hour 20 mins at 1 am in the morning

Arrived at the café which was supposed to be opposite the last turning
Turned in and it was a private residence with a note on a tree not airport parking!
Could not find the place
Telephone service awful
No help at all
Ended up leaving my car at
Multi story
Cost a fortune.

Trying to find this place took me over an hour as there is absolutely no signs to tell you where it is I went at 3am and it was pitch black the sat nav post code sends you in the wrong way(it's up a very small dirt road with absolutely no signage it is impossible to see' I only found it luckily as I saw someone was leaving and I asked them if they knew a car park)because when you phone it's impossible to understand what the person on the other end is saying as mobile coverage is very bad,or they don't pick up , when eventually got on the bus had to wait another half hour for the driver to set off which takes 20 minutes to get to the airport
When I returned waited over an hour for the bus to pick me up and then low and behold another 20 minutes while the driver waited for another person
I would've given 1 star but the guy at the park was nice so he alone gets the extra star
I'm used to using Oakwood who are brilliant I used every month but this week it was full, so I thought I would try another company as at first it was cheaper but they bolt you up for another 18£ when you arrive
Even so the price was reasonable but the service atrocious ! If this company doesn't not improve it will go out of business very soon 'Get Signposts! Quicker pickup pick , and most of all important better phone communication,otherwise you are finished ! I won't use you again unless your reputation/ greatly improves ,I nearly missed my plane

Why you are not allowed to do no star I don’t know .Absolutely disgraceful firm .A nightmare got at parking place had to use code to get in ,no code .Then we had to wait for transport over 40 mins to airport .Then were told to phone straight off plane we did told 30 minutes wait more like 40 then no room on bus for suitcases because they made sure bus was completely full before moving suitcases had to be forced in between chairs Driving drinking water from bottle no hands on wheel To top it all they charged 8.50 each way for entering and leaving airport not moaning about that but the 7 other couples paid that and all .one big scam unprofessional company

We found A1 airport car parking really difficult to find owing to the poor Internet signal around Langford. However , the young man who processed and organised our parking/Keys was very kind and helpful. Unfortunately however the pick up from Bristol airport took well over 50 minutes, whilst customers stood outside waiting for the shuttle van in the cold. Personally I felt the A1 team were trying, but were fairly unorganised. Dated 22/9/2026

This was the worst place to park ever , Never again , the location in on a horse livery yard in some field , no proper signs , the track is horrendous, got charged extra when I returned , waited ages for them to answer the phone , dosnt reply to messages or emails , this was the worst experience ever and not very well organised.

London Stansted meet&greet - A1 Parking
AVOID AT ALL COSTS!!! Doesn’t deserve 1

Seemed good at first — directed me to their site for a good price better than the comparison websites.
Drop-off smooth, then hit with £10 each way parking. Returned to car covered in mud inside & out, damp seat, plus £21 exit fee. And my tank was EMPTY — showing only 21 miles — stranded at 5am with no open station nearby.

Side note: i left UK on a hot summers day and returned on a day where no rain was predicted.
Called repeatedly — fobbed off, manager “away / sick”, calls ignored. Clearly blocked my number. No response, no call back, nothing.
⚠️ NOT Stansted Airport — third-party, avoid! Save your money, car and sanity