Not valet parking at Bristol airport as drop off and pick up is at short stay car park exit by ticket machine, aprox 10min walk to terminal. Also 30 minute wait on return. Dash cam SD card removed,... Mehr ansehen
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Das sagen Bewerter
Absolutely horrible experience. AVOID at all costs!! I cancelled my booking over a month ago and still waiting to see any money or email confirmation. I keep calling and messaging and being assure... Mehr ansehen
This meet and greet experince did not go well at all. The staff meet you in the Bristol airport car park which costs £8.50 to enter and leave on your return. They seemed affronted when I asked them f... Mehr ansehen
Very poor communication with office. Phone number on email does not work. Waited an hour on arrival and over an hour when we got back nothing positive to say about this company. My 2 friends and I thr... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
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DO NOT USE THIS COMPANY!!!
DO NOT USE THIS COMPANY!!!
I booked and cancelled same day due to airport locations changing and yet 34 days later still no refund!!!
I have contacted online support several times, called and every time I am told the refund is being processed but yet nothing.
The service is horrendous!
Absolutely shocking service
Absolutely shocking service , stay well away from this company! The stress they caused us was unbelievable. Do not book !
TERRIBLE SCAMMERS
TERRIBLE SCAMMERS. Had to pay additional money to leave my car as my flight was cancelled the parking is on the middle of no where (not near the airport at all) i’ve asked them for a receipt for my car 3 times and they keep ignoring me. i’ve also asked them for a refund on the barrier charges i had to pay for bristol airport because i actually came from london so didn’t go back this way. HOPE THIS PLACE CLOSES DOWN TERRIBLE SERVICE AND RUDE STAFF THAT HAVE NO MANNERS AVOID AT ALL COSTS
Never book through them
Never book through them.
I booked for Stanstead airport meet and greet. I got my car after 2 hours of calling them
As soon as I had my car I found out its damaged in the front bumper. Complained to the complain team, its been more than 1 month its not resolved. They are awful, the complain team is not responding to my emails. I will update here but if you want to save your car don't book with them
I had no choice but to cancel due to my…
I had no choice but to cancel due to my car breaking down. Despite being promised a refund, I still haven’t received it since 21 April, and no one is responding to my emails. I would not recommend.Terrible service!!
The service from this company was…
The service from this company was terrible. We waited over an hour for our car to be returned and during this time made numerous calls which sometimes were not answered and then was told it would be ten minutes which was untrue. Overall diabolical. Also had to pay another 26 pounds on top of their charge . DO NOT USE THIS COMPANY
If i could leave minus stars i would
If i could leave minus stars i would. Upon arriving at airport I was greeted with being abandoned for 2 HOURS. in the end I took a cab to the compound hoping to find someone there ro unlock it only to find it unlocked. Please avoid these cowboys at all costs
Jigz was quick to call me regarding my…
Jigz was quick to call me regarding my car and very efficient in getting to the terminal in a small space of time.
Jigz was already waiting outside the terminal to hand over the keys as soon as I got out.
Great work and thank you.
AVOID AT ALL COSTS
I contacted for a refund after seeing reviews online. I first rang the phone number and was met with a rude employee on the line, with him being extremely impatient and not giving clear answers. I also wrote an email before my flight to cancel which they have ignored. Now they are completely ignoring calls and messages. DO NOT BOOK with this company unless you are looking to get scammed.
Terrible service on our return journey
Terrible service on our return journey. Called them to let them know we had our cases. They said 10/15 minutes but ended up waiting 45 minutes for our car. Safe to say we won’t be using you again!
Jigz kept us updated as to how far away…
Jigz kept us updated as to how far away he was. Reliable and polite
Jigz was so helpfull and polite
Jigz was so helpfull and polite ! And quick ! Thankyou again
BRISTOL AIRPORT.
BRISTOL AIRPORT.
Actually, I do NOT want to give any stars. The service was abysmal!
The person who met us at the gate of the Livery Stable, was rude and bullying, when he demanded the transfer fee to the airport, although everyone understood this to be in the original booking fee, as it said it was!
The vehicle we then went in, I did not consider road worthy, it was over crowded when they came to pick us up, eventually on return, an 8 seater,8 adults 3 children no belts and luggage, I waited for the next one to turn up.
The approach 'road' damaged our car, as it had such huge potholes. An hour and a half journey took a lot longer, as a result.
DO NOT BOOK WITH THESE PEOPLE!
Will be reporting them to Trading Standards Bristol Area.
"WARNING
"WARNING: Do not use this parking service if you value the security of your vehicle. I parked my car here from 27.06.2026 to 04.07.2026 upon picking up my vehicle, it was blatantly obvious that the car had been searched; and items were moved. Furthermore, fuel was missing from the tank, indicating it was driven or siphoned while in their cares and One of the tires was punctured, and I had to replace it to get home.. Future customers, be warned: your car is not safe here."
DON'T EVEN CONCIDER THEM..
DON'T EVEN CONCIDER THEM..!!
They came up as the cheapest and close to Bristol Airport APPARENTLY but you need to leave enough Fuel for them to take it to a holding compound up to 10 miles away as it's not kept at the delivery address..
I opted for the Park & Ride service with NO HIDDEN FEES.. Well they're not hidden so much as placed at the bottom of a page you don't need to go on.. On confirmation you get notification of the £8.50 fee you have to pay in both directions for essentially getting into the carpark..!
Then I looked at the reviews.. Not a chance I was trusting them with my holiday so cancelled it straight away.. 5 Days later still no confirmation of cancelation , have just been told it's 30 days when the refund policy states 7-10 days and the 5% fee is now apparently £15 not £2.50 as I was told previously.. Something tells me Mastercard will be dealing with this one.
Do not use A1 Parking
Do not use A1 Parking! Our experience at Bristol Airport was absolutely terrible. Despite following their instructions and calling ahead, we were met with incredibly poor customer service, with staff claiming we should have called prior to arriving. This was completely false as I have call logs to prove this. To make matters worse, our car was returned with nearly 50 extra miles on the clock, clearly showing it was driven a significant distance and not parked anywhere near the airport. As if that wasn't enough, we then had to pay an additional £18 just to get out of the car park and walk an additional 10 minutes to the terminal. Avoid this company at all costs if you want a stress-free and honest parking experience.
My advice would be to stay clear of…
My advice would be to stay clear of this company for meet and greet car parking. They do not pick up or drop off car at the usual meet and greet point meaning a 10 minute walk to the terminal as well as having to pay 2 lots of £8.50 to get out of the short stay carpark. The staff are rude and non communicative. On collection of the car it had clearly been driven as over 50 miles had been added to the clock (I had taken picture of the mileage on leaving the car in their hands). There is no need for this high mileage to be added they were clearly driving around in the car. This is the worst meet and greet I have ever used and would advise people to stay away.
THE WORST airport parking going
THE WORST airport parking going.
Mashed up mini van took us there which wasn’t safe to drive. The way back was even worse. 1 hour 10 minutes waiting for pick up, rude person on the phone and even worse, no apology from them when finally getting back to the car. Then when I asked for an apology one guy said for what? Then started swearing shouting and threatening us. You shouldn’t be allowed a business. Absolutely disgraceful behaviour
Waited over an hour to be picked up…
Waited over an hour to be picked up from airport and when he eventually turned up he was so aggressive with 2 passengers it was embarrassing.
Steer well clear of these cowboys.
Absolutely shocking service....I would give a lower score than 1 if I could.
I can’t give a lower rating
I can’t give a lower rating, otherwise I would.
Despite the written instructions stating that I would collect my car at the airport parking, I was instead forced to drive to an off-site car park about 15 minutes away, then wait to be transported back to the terminal. I was almost late for my flight because of this.
The return experience was even worse. After landing, I waited over an hour to get my car back. When I finally received it, I was shocked to discover that it had been searched and stripped of valuables. My dashboard camera, phone holder, charger, cables, umbrella, and everything of value from the boot had been stolen.
The only response from the staff was, “Complain by email.”
Based on my experience, I strongly advise others to avoid this company. My car was returned with my belongings missing, and the customer service was completely unacceptable.
The matter has been reported to the police
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