I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Mehr ansehen
Unternehmen hat geantwortet
4thUtility looked at my renwal offer and were able to reduce that offer to something closer to a new customer deal with a new provider. It wasn’t quite as low as the new provider, but close enough to... Mehr ansehen
Unternehmen hat geantwortet
I dealt with 4thutlity on behalf of my elderly dad who is paying way too much for his current broadband deal. Firstly I called the company and the call was answered within about 20 seconds by a... Mehr ansehen
Unternehmen hat geantwortet
Been with 4thUtility for 3 months now and I honestly can't fault them so far. The speeds have been as promised, and the app is good for keeping track of everything. I did have an issue during my fi... Mehr ansehen
Unternehmen hat geantwortet
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I just wanted to say that the call was excellent. He was very clear, kind, polite, and professional throughout the conversation. He explained everything really well and made the whole process easy and pleasant. He also offered a very good deal, which I really appreciated. Great customer service and definitely deserves praise for the way he handled the call.
Thank you, Benjamin

Antwort von 4thutility
Phoned up and saved me time with other utility provider who falsely stated they could provide me broadband. Chris Thorpe phoned and gave me my options and managed to save me money as well!

Antwort von 4thutility
Benjamin was very helpful and pleasant to talk to explained everything clearly. I was very happy with the service provided today 10/10 thank you

Antwort von 4thutility
Nice experience, Benjamin was really helpful and my reason for calling was sorted out.

Antwort von 4thutility
Sara was very helpful in dealing with the issue. Great communication.

Antwort von 4thutility
Great broadband. Happy with the customer service. I found a better price elsewhere later into the contract. Called the retention team and Ben was very helpful and convinced me to stay. Great company to deal with - there's plenty of poor ones when it comes to internet so I chose not to roll the dice

Antwort von 4thutility
Most of the experience was difficult: had to be on hold for quite a while, passed between multiple departments. I'd agreed a deal with them on the phone, then upon installation my speeds and price were not that agreed on the phone.
Fortunately Mohammed was very helpful on the phone and sorted it all out for me.

Antwort von 4thutility
The guy I spoke to was helpful and understanding but the companies policies are ridicules as due to not being able to fit the internet for me they wanted to charge me to send router back which is disgraceful, be aware of your use rise fibre they don’t tell you about a charge to return router no one even called me I done all the chasing to return router I think they do it so they can then charge people for not returning router

Antwort von 4thutility
I spoke to a man called shuaib today who was very helpful and extremely pleasant.ue dealt with my qeary quickly and efficiently.im a very happy customer and would recommend 4th utility to people

Antwort von 4thutility
Responsive, and agent was imformative, polite, and helpful

Antwort von 4thutility
Tassin was fantastic. Very patient very thorough. Got my problem sorted. Thank you very much indeed Tassin

Antwort von 4thutility
Sara was extremely helpful n went above and beyond to try and resolve my issue very helpful and understanding 🙂

Antwort von 4thutility
What a very helpful person Riaz was.Hopefully my problem is sorted.Well done Riaz.

Antwort von 4thutility
Mohammad was really helpful and really polite. They gave good advice about how to solve my problem

Antwort von 4thutility
Very helpful,I have no idea about broadband and Luke spoke through every detail to let me understand the process thank you

Antwort von 4thutility
Benjamin was really helpful got to the bottom of my issue and save me money in long run also what a guy cheers

Antwort von 4thutility
4th Utility fast fibre broadband is the most reliable, efficient and affordable wireless network e’er ! The staff are friendly, knowledgeable and supportive!

Antwort von 4thutility
Fasil was fantastic thanks your help

Antwort von 4thutility
Amazing customer service, super fast responses and very friendly. Chris Thorpe helped me set up a contract almost instantly while being very informative.

Antwort von 4thutility
Great willingness to try and solve my problem and retain me as a customer

Antwort von 4thutility
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