I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Mehr ansehen
Unternehmen hat geantwortet
4thUtility looked at my renwal offer and were able to reduce that offer to something closer to a new customer deal with a new provider. It wasn’t quite as low as the new provider, but close enough to... Mehr ansehen
Unternehmen hat geantwortet
I dealt with 4thutlity on behalf of my elderly dad who is paying way too much for his current broadband deal. Firstly I called the company and the call was answered within about 20 seconds by a... Mehr ansehen
Unternehmen hat geantwortet
Been with 4thUtility for 3 months now and I honestly can't fault them so far. The speeds have been as promised, and the app is good for keeping track of everything. I did have an issue during my fi... Mehr ansehen
Unternehmen hat geantwortet
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Riyaaz was really helpful in guiding me with my new connection. He was patient and addressed my problem immediately

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Called needing some help with my newbroadband set up and found the whole experience very straightforward. Toby F took my call and was polite, friendly and incredibly helpful and understanding. He talked me through step by step what I needed to do and also kept me informed of what he was doing so didnt leave me waiting on the end of the phone. Great customer service, Tobi is an asset to the company!

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Lawrence was very helpful and understanding

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Suleman was super friendly, and knowledgeable and solved my query straight away.

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Excellent service from Mohammed.
Understanding, friendly, helpful and professional.
Thank you

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Suleman was really helpful and is a great customer service advisor. I would recommend 4th utility to family and friends based on my experience. Thank you

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Chris was very helpful and patient while I made my enquires.
Excellent service I must say.

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Service was very good and knowledgeable and adapted terminology to my knowledge. Very impressed

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I called to see if 4th utility could match an offer from another provider as my contract was about to end. Anthony was extremely helpful and sorted everything out for me within a matter of minutes. Thanks again!

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Made it very easy for me to change when I mistakenly ordered the wrong broadband bundle! Easy and quick installation and rewards for referring a friend or family member

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So far the people have been curtious and helpful can't fault my experience

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Liam was able to explained the switching process clearly and made the necessary arrangements very quickly. I feel that my deal matched to my Internet usage. Would recommend.

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Very helpful, quick to sort. Chris was great and helped me find the best package for my situation.

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Riyaaz was a good listener as I needed their muddle re my Direct Debit sorting out. He explained things from their side clearly and confirmed that all is now in order for my broadband transfer to them.

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What a lovely company to deal with, Bernie who took our call really help us and was very helpfull...Great customer service 10/10

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Benjamin was really good and helped me sort out my issues efficiently, made the process a lot easier for me, best representative I’ve spoken to!

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Charlie made it a lovely and entertaining process making everything super clear

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Very great experience with Olu, satisfied with phone call experience he explained everything very well
Thank you

Antwort von 4thutility
I just wanted to say that the call was excellent. He was very clear, kind, polite, and professional throughout the conversation. He explained everything really well and made the whole process easy and pleasant. He also offered a very good deal, which I really appreciated. Great customer service and definitely deserves praise for the way he handled the call.
Thank you, Benjamin

Antwort von 4thutility
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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