I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
4thUtility looked at my renwal offer and were able to reduce that offer to something closer to a new customer deal with a new provider. It wasn’t quite as low as the new provider, but close enough to... Mehr ansehen
Unternehmen hat geantwortet
I dealt with 4thutlity on behalf of my elderly dad who is paying way too much for his current broadband deal. Firstly I called the company and the call was answered within about 20 seconds by a... Mehr ansehen
Unternehmen hat geantwortet
Been with 4thUtility for 3 months now and I honestly can't fault them so far. The speeds have been as promised, and the app is good for keeping track of everything. I did have an issue during my fi... Mehr ansehen
4,5
Hervorragend
11.828 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Chris Thorpe was helpful
Chris Thorpe was helpful, answered my questions clearly, and explained the package and installation process. He provided contact details for follow-up queries.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you for taking the time to leave this wonderful feedback! We're delighted to hear that Chris Thorpe was helpful, answered your questions clearly, and took the time to explain the package and installation process. It's great to know he also provided contact details for any follow-up queries. We'll be sure to pass your kind words on to Chris. 🌟
Ibrahim made moving our broadband to…
Ibrahim made moving our broadband to our new property so much easier than I expected and even got us a better price!
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you for taking the time to leave this fantastic feedback! We're delighted to hear that Ibrahim made the process of moving your broadband to your new property much easier than expected. It's even better to know he was able to help secure you a better price too. We'll be sure to pass your kind words on to Ibrahim, he'll be thrilled to hear them. 🌟
Adnan was very pleasant and able to…
Adnan was very pleasant and able to explain what he was doing to help.
Couldn't really have expected any more from him and I was very pleased with the final outcome.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there, thank you for taking the time to leave such positive feedback! We're delighted to hear that Adnan was pleasant, kept you informed throughout the process, and clearly explained what he was doing to help. It's wonderful to know you were pleased with the outcome and felt you couldn't have asked for more from the support you received. We'll be sure to pass on your kind words. 🌟
Sara offers very helpful services
Sara offers very helpful services
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
Was very polite and was able to source…
Was very polite and was able to source the problem and fix it immediately, he was very patient with myself and my flatmate. Great customer service!
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you for your feedback! We'll pass this along to the right people to help us keep improving!
Thanks to Ibrahim for his help and…
Thanks to Ibrahim for his help and support
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback
Simple experience for switching to 4th Utility
Very easy and simple experience for switching from our current provider to 4th Utility from Chris Thorpe.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
Riyaaz was super helpful and clear with…
Riyaaz was super helpful and clear with intersections. Lovely person.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
Mohammed was really helpful and offered…
Mohammed was really helpful and offered me a better deal when moving flats
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
Good
It’s a good service, Benjamin was very helpful handled everything perfectly, overall no problems or complaints
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you for your feedback! We'll pass this along to the right people to help us keep improving!
Excellent customer service from Olu…
Excellent customer service from Olu today.Talked me through and set up my new contract.Fully explained everything,very helpful.Thanks
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you for your feedback! We'll pass this along to the right people to help us keep improving!
Easy to install
Easy to install. Friendly engineer.
Fast Internet.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
My call was answered immediately by Ash…
My call was answered immediately by Ash and he guided me through the whole process smoothly. He even stayed on the line whilst I sorted out taking photos and emailing them over. Ash was very knowledgeable and friendly and sorted out the WiFi problem in the end.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there, thank you for taking the time to leave such wonderful feedback! We're delighted to hear that Ash answered your call promptly and guided you through the entire process so smoothly. It's fantastic to know he was patient, knowledgeable and stayed on the line to support you while you provided the information needed to resolve the WiFi issue. We'll be sure to pass on your kind words to Ash. 🌟
Cancelling my plan
I spoke to David Cordwell with regards to cancelling my plan. He was very helpful and offered a quick service.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
Competent and helpful
Competent and helpful, sorted the issue efficiently and gave insight as to what steps to take next
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
The agent na.e Mr Adnan was very…
The agent na.e Mr Adnan was very gentleman and talk with respect and listen to explaining theen search and fix problem god bless him we need people and nice agent same him
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
Spoke to Ash
Spoke to Ash, was a lovely person and helped me as fast and efficient as he could. Thank you Ash
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Thank you so much for your review! We appreciate your feedback!
Customer service first class
Customer service first class. Product rubbish had low running speed since installed
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there, thank you for highlighting this. While it's great to hear our customer service was first class, we're concerned to hear you've experienced low running speeds since installation. Our technical team can look into this for you on 0333 888 4050 and get you back up to speed!
Ash was knowledgable and able to guide…
Ash was knowledgable and able to guide me to where my router should be. Hopefully i can contact again tomorrow and get the router sent out.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there, thank you for taking the time to share your feedback! We're delighted to hear that Ash was knowledgeable and able to help you find the best location for your router. We hope everything goes smoothly when you get back in touch and arrange for it to be sent out. Thanks again for the great review 🌟
Spoke to Shawn today in renewals
Spoke to Shawn today in renewals; great rapport and customer service. You understood why I was calling and assisted me throughout.
A company is only as good as the agents it employs on the front line, and I would be more than happy to employ someone like Shawn in my customer service team. Thanks for a great service today 💯💫
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there, thank you for taking the time to leave such fantastic feedback! We're delighted to hear that Shawn provided great customer service, built excellent rapport, and fully understood your needs throughout the renewal process. Your comments about the impact of our frontline team mean a lot, and we'll be sure to share your kind words with Shawn. Thanks again for the amazing review 🌟
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