4thutility Bewertungen 

11.828
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

4thUtility looked at my renwal offer and were able to reduce that offer to something closer to a new customer deal with a new provider. It wasn’t quite as low as the new provider, but close enough to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I dealt with 4thutlity on behalf of my elderly dad who is paying way too much for his current broadband deal. Firstly I called the company and the call was answered within about 20 seconds by a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Been with 4thUtility for 3 months now and I honestly can't fault them so far. The speeds have been as promised, and the app is good for keeping track of everything. I did have an issue during my fi... Mehr ansehen


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

11.828 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(11.828)

6.082 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Signed up with 4thUtility due to an…

Signed up with 4thUtility due to an offer. BT then matched that so I called to cancel. Spoke with Fasil who was polite & confident without being overly pushy. Gave a fantastic deal so I have stayed. I immediately got on to others to say how great the service was & how others should sign up with 4thUtility.
Great service Fasil. So glad I called!

24. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Been with 4thUtility for 3 months now…

Been with 4thUtility for 3 months now and I honestly can't fault them so far.
The speeds have been as promised, and the app is good for keeping track of everything.
I did have an issue during my first couple of days where I couldn’t get a connection. This wasn’t actually 4thUtility’s fault, as CityFibre were having problems with the network itself. I only mention it because when I called 4thUtility to find out what was happening, I was genuinely impressed that I could actually speak to someone helpful who knew what was going on, something I definitely couldnt say about my previous provider!
So far, really happy with the service and would happily recommend them.

24. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mahammed was very helpful and got it…

Mahammed was very helpful and got it sorted nice and quickly for me. Very much appreciated

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von 4thutility

Thank you for taking the time to leave us this great feedback! We're delighted to hear that Mahammed was able to help and get everything sorted quickly for you. We'll be sure to pass your kind comments on to him. Thanks again for your support, it’s very much appreciated and we're glad we could help. 🌟

Bewertet mit 5 von 5 Sternen

Peter was the gentleman who dealt with…

Peter was the gentleman who dealt with my issue and was very polite and dealt with it efficiently

23. September 2026
Bewertung ohne vorherige Einladung
4thutility-Logo

Antwort von 4thutility

Thank you for taking the time to leave this feedback. We're delighted to hear that Peter was polite, efficient and able to resolve your issue for you. We'll be sure to pass your kind comments on to him, as recognition like this means a lot to our team. Thanks again for sharing your experience with us. 🌟

Bewertet mit 5 von 5 Sternen

The telephone operator named Kay was…

The telephone operator named Kay was very very pleasant and helpful.. Thank you

23. September 2026
Bewertung ohne vorherige Einladung
4thutility-Logo

Antwort von 4thutility

Thank you for taking the time to leave this lovely feedback. We're delighted to hear that Kay was so pleasant and helpful during your call. We'll make sure your kind words are passed on to her, as recognition like this means a great deal to our team. Thanks again for sharing your experience with us, it is very much appreciated! 🌟

Bewertet mit 5 von 5 Sternen

Extremely helpful gentleman

Extremely helpful gentleman, very kind and very knowledgeable.

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von 4thutility

Thank you so much for your review! We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Tobi F was a legend

Tobi F was a legend, polite courteous knowledgeable and most of all patient

23. September 2026
Bewertung ohne vorherige Einladung
4thutility-Logo

Antwort von 4thutility

Thank you for taking the time to leave such fantastic feedback! We're delighted to hear that Tobi was polite, courteous, knowledgeable and, most importantly, patient while helping you. We'll be sure to pass your kind words on to him, as recognition like this means a lot to our team. Thanks again for sharing your experience with us. 🌟

Bewertet mit 3 von 5 Sternen

I spoke to Peter who was very polite…

I spoke to Peter who was very polite and helpful. My contract is due to be renewed and I was looking for a good deal. Sadly the figures quoted were far too expensive in comparison to other providers so I have chosen to take up a plan that fits my budget.

23. September 2026
Bewertung ohne vorherige Einladung
4thutility-Logo

Antwort von 4thutility

Hi there, thank you for taking the time to share your feedback. We're pleased to hear that Peter was polite and helpful. We understand your disappointment that our renewal offer was not competitive compared with other providers and that you've chosen to move to a plan that better fits your budget. We'll pass this along to the right people to help us keep improving!

Bewertet mit 5 von 5 Sternen

Fahad solved my issue in no time

Fahad solved my issue in no time
Very good service

23. September 2026
Bewertung ohne vorherige Einladung
4thutility-Logo

Antwort von 4thutility

Thank you for taking the time to leave this great feedback! We'll be sure to pass your kind words on to him, as recognition like this means a lot to our team. Thanks again for sharing your experience with us. 🌟

Bewertet mit 5 von 5 Sternen

Ash in the tech team is Fantastic!

After a random cut out of my broadband I called 4th utility and couldn’t get through. This was around 7pm the same day. The sales team who were the only people that answered said that the tech team were not there till 8pm as I had thought. I then called the next day and spoke to Ash from the tech support team. He was very helpful and was aiming to sort my router issue out which seemed to be the problem. After he went through the trouble shooting process my connection came back to life. Ash didn’t rush in trying to resolve the problem or try to pass the call to someone else. He worked to resolve my router issue which managed and got my broadband up and running in no time.
Great service from Ash!! If all of the tech support team at 4th utility work as well as Ash does I’m sure anyone facing a similar problem to mine will not have to worry about getting re connected in a timely fashion

22. September 2026
Bewertung ohne vorherige Einladung
4thutility-Logo

Antwort von 4thutility

Thank you for taking the time to share your experience! We're delighted to hear that Ash provided such helpful and thorough support in getting your broadband connection back up and running. It's great to know he took the time to troubleshoot the issue properly and stayed with you until it was resolved. We'll be sure to pass on your kind words to Ash. 🌟

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