2nd Swing Golf Bewertungen 

I’ve had nothing but great experiences with my online purchases of great quality used items. The items were in the condition as described as promised. The ordering / delivery process is clear and easy to follow. Product was sent promptly with professional follow up to check on satisfaction. I’ve recommended 2nd Swing to many friends.

Never give them your phone number. I thought it was weird when signing up that they ask for my phone number. But I gave it to them. Immediately within this first 2 days after giving them my number, I received no less than 50 spam calls. And thats just within the last 2 days. Not sure how long it will last. Just give them a fake number. They require a phone number. Now I know why.

This is the second time I have had the pleasure of working with Jim Acee. This time was for a set of irons. He is extremely helpful and knowledgeable. We decided on Ping I530 and I couldn't be happier. I know of other people who have gone to second swing and I have yet to hear a negative comment. Keep up the good work

1) Veeery slow communication
2) Did not have several of the items I ordered upon closer stock inspection.
3) Veeery slow to ship the order (took about 10 days before it was even shipped)
4) Send me the wrong shafts and will not let me return them.

EDIT: Sorted out a satisfactory compromise, so 3* instead of just 1*

I took my teenage son today. I did not know what to expect. I figured it probably involved a close review of his swing and then some (mostly) objective counsel on what to buy. It was so much more than I expected. Besides the amazing technology that put out amazing analytics on my son's swing, the club fitter, Pat Garrison, was absolutely tremendous. The manner in which he could interpret the screen and analyze the swing--and my strong sense that he was giving us objective advice--really made this a great experience. Pat was clear, knowledgeable, and patient, and he really came across as a true pro. I was totally pleased, as was my son, with the whole experience.

I ordered a wedge, then someone finally handed my lost wedge in at the golf club so I didn't need the one that I had just purchased.

They have sent me a prepaid shipping label to send the wedge back to them and say that they will refund my purchase.

If this all happens, which I feel it will, I really couldn't have had better service.

Thank you.

We just returned from a trip to Scotland. The itinerary was perfect. We played in St. Andrews and in the Highlands. The key to our trip was our guide Neil. He was always there when you needed him, and managed to be nearby for all our needs during the 7 day trip.

Received the wrong model hybrid from online…notified customer service (twice)…absolute silence. Never again, so many more good used club vendors.

I haven't even been able to access the website since every time I press the link it sends me to a page saying 406 Not Acceptable openresty. Horrible website, probably a dodgy company if their website doesn't even work!.
It worked once and I was impressed with what they had to offer, but I haven't been able to open it since!!!.

2ndSwing has great products and customization options, but more than anything 2ndswing has the BEST customer service in the second-hand golf equipment space. After one of the five clubs I ordered from 2ndswing was lost in the mail, they immediately reached out and provided a replacement club that was even nicer/better than the one I initially ordered at no additional cost. And took it upon themselves to file a FedEx claim, updating me throughout the entire process. Oh and did I mention all of this occurred within the same day that the lost club issue came to light?
Joey at 2ndSwing, if you are reading this, you rock!! Thank you!

Michael Blake from the Talking Stick Way location in Scottsdale really helped me out by helping me select a great putter as well as spending time with me adjusting my putting stance. He made the experience really enjoyable.

Kevin Sullivan at the Talleyville De. store was very pleasant, knowledgeable, and extremely helpful when I went there looking for one particular club.

Ordered the clubs. That process was fine. Went through a 20 questions or so about my swing speed, etc. Did a great job. However when I received clubs, not too thrilled w/them Sent them back was charged 20% restocking fee. I played a round w/the Paradyms. Liked them didn't love them. Sent them back. I polished clubs and even bought goofy-looking head covers for the irons. They weren't mine yet so wanted to take extra care of them. Sent them back. Paid $905 plus tax (956 total). Onley received refund of $758. A courtesy called would've eliminated this review. But no call back. IF you love the clubs this place is as good as any. If you don't, not so much.

Received a 2nd hand Cleveland Halo hybrid I wanted & saw online with 2nd Swing. Arrived in perfect condition, really well wrapped in a specially designed box. Tried it & it’s just the club I want. FedEx dispatch arrived all that way in only a few days. My only gripe would be the $99 delivery fee. Other eBay sellers charge less than $50 - so it will discourage other eBay customers in the UK. However - this is just the club I wanted - it’s no longer made & I’m very happy with it & the excellent & very prompt service from 2nd Swing.
Robbie

Nothing but good things to say. I ordered online and didn’t actually visit a storefront. Prior to ordering, I had a technical question about a putter I found on their website. I used their text message help line and was immediately responded to. My question was quickly answered after the technician did a little research. I felt the club was very fairly priced. With the upgraded grip and shipping direct from the manufacturer, the club would have cost me over double to get new. I can tell this putter has hardly been used. I ordered the club on Friday, it shipped out that same day, and it was delivered Monday afternoon. It was well packaged. The condition score that they gave it (9.0/ above average) seemed very accurate to me. Now I just need to get to a course and go use it. I will 100% be getting my next clubs from them (even if I want something new, which they have) based on the customer service and prompt delivery. Well played 2nd swing.

Slow shipping...never delivered items and refuse to refund.

Paul at the Scottsdale store provided more help selecting a new Odyssey putter than I was expecting.

They do a horrible job grading their gear.

Bought my husband a used driver and it arrived it horrible condition.

Don’t recommend

I had a fitting with Alex Wardle at the Delaware store. He was really amazing. He really listened, he really explained things well, and he was very creative in how he assessed my unique needs.
He didn't try to "sell me" on a club, on a philosophy, or play guru. He accurately assessed my needs and made suggestions and we tried them out. His understanding of my, dare I say, peculiar, swing proclivities, was spot on. And, his accurate assessment was proven by the data.
Very knowledgeable, clearly into what he does, and very articulate.
I'm going to return for another fitting for putter and woods :) Big Fun!
And, I will most likely get a store credit for what I just bought and get an upgrade. Fabulous experience and a great return policy as well. Class act!

Great service bought a at home grip replacement at Acadamy sports, and it did not work. I came in on my lunch break to get my club regripped and without any problem they took care. Customer service is great and will go back to get my wife clubs. Definitely will bring the rest of my clubs.