Emily is fantastic!! She’s a great asset to the company and is extremely knowledgeable regarding insurance. She made my experience totally understandable and unique to my needs. Thanks Emily
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just renewed my policy and received excellent customer service from Kirsty.Kirsty was highly knowledgeable polite and went extra mile to explain my policy clearly. The process was completely stress... Mehr ansehen
Unternehmen hat geantwortet
Prefer new payment system of typing card number. Perry Ware was courteous and personable. I was annoyed at the background noise in the call centre.
Josh and Drew were brilliant!! Proper no nonsense explanations, and really proactive in getting me the best quote. They made uploading documents via Whattsap really easy. Would 100% recommend them... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsmakler
- Kfz-Versicherung
- Versicherungsagentur
- Versicherungsgesellschaft
- Motorradversicherung
- Personenversicherer
Über 1 Answer Insurance
Vom Unternehmen geschrieben
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Kontaktinformationen
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Vereinigtes Königreich
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was very helpful in dealing with a very…
Was very helpful in dealing with a very stressful situation for myself and my family. Can only massively recommend this company for people who need insurance as soon as possible for a decent monthly set up.

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hello yes was treated kindely and thank…
hello yes was treated kindely and thank you chris

Antwort von 1 Answer Insurance
Very grateful
The person I talked to was extremely helpful and nice. He also knew what he was doing and helped me though the process and he got me the best price. I would really like to thank him (Martin) for everything 💙

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Van Insurance made easy
Very helpful and went through renewal explaining all aspects of policy.

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Fantastic customer service
Not only did we see a reduction in our premium, Danni was brilliant to deal with - friendly and very helpful. Overall, great communication and fantastic customer service.

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Emily was a friendly individual easy…
Emily was a friendly individual easy and lovely to talk with very calm and understanding. Very nice to speak to someone who actually sounds like they want the best outcome from you.
Thank you Emily

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3rd renewal with them and every time a…
3rd renewal with them and every time a pleasure to deal with. This year was first year i was able to search quotes and Emily did her best to match other insurance company hence the renewal.

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Kirsty was amazing
Kirsty was amazing. I can only write praise on how she handled my insurance renewal.
Kirsty was professional but also personal - she has mastered the perfect balance. She is a true asset to the business.

Antwort von 1 Answer Insurance
Really bad communication
Really bad communication, take the call or get a surprise, no email information, super unfair.

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Very professional
Very professional, polite and understanding 110% customer service
Very helpful knowledgeable just a…
Very helpful knowledgeable just a really good service thankyou Josh..
Josh was great help,Fantastic price…
Josh was great help,Fantastic price beat my previous insurers by £900 and anther quote by just over £100 would recommend talking to them after you get your final quotes...

Antwort von 1 Answer Insurance
Thank you today to Martin for all your…
Thank you today to Martin for all your time and effort you put into finding me an excellent quote, I truly appreciate all your effort and am truly grateful.
I would recommend anyone in the future who needs insurance to use this company. Thank so much j.patterson 10/10.

Antwort von 1 Answer Insurance
Bashir and his manager were so helpful
Bashir and his manager were so helpful, just like in that good old days when people where there to help, to help you find the best solution, no AI just human to human.
Thanks

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Great communication
Communication from Edward was first class helped me from the start and called me when he said he would
Very helpful in a pleasant manner

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Excellent customer service
Josh was extremely helpful, friendly, informative, and managed to find a good price with everything I required

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Great customer service
Chris was knowledgeable, helpful and non judgmental. Really great customer service all round. I would highly recommend!

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Exceptional service from Scott
The service I received from Scott was exceptional especially having to wait patiently for 11 weeks for me to call him back! Always informative always honest and we know the policies are going to be higher with the convictions on my driving licence - but never any shocks in the figures always made me feel I’m not being mislead - always called me back in time and despite changing cars and wives in those 11 weeks Scott stayed as patient and good humoured throughout / would 100% recommend their services. A special shout out to the boss Drew too - very professional and next time I will get him to read out the full direct debit term and conditions because I may have another half an hour spare! Of course but only being sarcastic the full service provided was outstanding from the first call to the setting up of the policy on a Saturday morning.

Antwort von 1 Answer Insurance
Always friendly and way to deal with 🙏…
Always friendly and way to deal with 🙏 thank you

Antwort von 1 Answer Insurance
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







