Excellent customer service
Quality and customer focus are always excellent in store and on phone lines. Godalming branch has really helpful attentive staff and a brilliant manager. Matt D and Ant delivered my rug today on time and with a great attitude a and gift of fudge from the company. Lovely focus on customer service from this company.
12. Februar 2026
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Antwort von The Cotswold Company
Good afternoon Lorraine Skinner,
We're happy to hear that you find our quality and customer focus excellent. It's great to know the Godalming staff and manager are helpful. We appreciate your positive feedback regarding the delivery team's attitude and the gift.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor