Phuti Mojela

I would like to request assistance regarding a pending order that did not trigger on my MT4 account.
Account Number: 4410634
Platform: MT4
Instrument: US30
Order Type: Buy Limit
Lot Size: 0.01
Entry Price: 45412.00
Order ID: 145743713
Date Placed: 20 March 2026 at 18:58
According to the chart on my platform (M30 and W1 screenshots attached), the market price moved below my buy limit level and reached approximately 45383, which should have triggered the pending order. However, the order remained pending and was not executed.


I really need Tick data showing Bid and Ask prices between 18:55 and 19:05 server time

Thanks to Dan and Ashraf for assisting with my contract

Made a payout request I was told I won’t be paid full profit I made due to news breach rules. I asked for evidence of the trades they are referring to , nothing is sent to me nor getting a response. All they want is to not pay me my full profits . Not happy at all

Shout out to Don and Jackie for assisting with getting my contract ready for my live/funded account. Looking forward to the funded trading journey.