GW

Graham Willson

Vereinigtes Königreich

Bewertungen

Bewertung zu Speed Medical


Bewertet mit 1 von 5 Sternen

Appalling & avoid like the plague!

Absolutely appalling service, no care or attention shown to my wife - the so called examination was laughable and to say that insurance companies rely on this shoddy service amazes me that they are still in business and can get away with it!
My wife's no fault accident is still waiting to be resolved - 3yrs after the incident and most of this I blame Speed Medical - avoid like the plague! This company should not still be in business.

1. Mai 2024
Bewertung ohne vorherige Einladung

Antwort von Speed Medical

Hi Graham,

We are very sorry to hear about this.

Please could you email commercialsupport@speedmedical.com with your wife's information and a reference number if you have one so we are able to look into this for you?

Bewertung zu OFFSPRING


Bewertet mit 1 von 5 Sternen

Early Order - No Delivery

Ordered shoes at the start of December, received confirmation of order and @offspringshoes quick to take the money, but no contact since, no delivery notice, no status update and certainly no communication despite emails, FB DMs , Twitter you name it no response...one of the worst companies for customer service so far! Wont be recommending to anyone unless by some miracle they appear!
Email sent to new email address (different to the one given on OffSpring web site) provided @2pm 21.12.22 - I wonder how long it will take to be investigated and resolved??? Will I get the shoes by Christmas???
22.12.22 - Update - Claire has now made contact providing a Yodel tracking ref which when I check indicates that the item was posted through my letter box, however give the size of parcel this is highly improbable - when checking with Yodel, they now say th=at they are unable to provide any further information as OffSpring havent provided / consented to providing my details - so Im still no further forward - yet another email required to Office.
08.01.23 Update
Office / Offspring still haven't provided the forms required to even start the claim process despite their promises of these being sent within 7 days...we're now nearly 3 weeks later! Yet more failed promises! Next step Legal action if forms don't appear!

20. Dezember 2022
Bewertung ohne vorherige Einladung

Antwort von OFFSPRING

Just an update - we're working through the emails at the moment and will respond as soon as we can.

Thanks

Hi Graham

Thanks for your feedback, although we're sorry to hear you're yet to receive any communication or indeed your order.

We'd like to look in to this for you, if you could please email officetrustpilot@office.co.uk with details of the order?

Sorry again, speak soon.

Thanks

Customer Service

Bewertung zu Beer52