Mrs Carolyn Starr

Easy to order online and arrange collection at our nearest Waitrose.
Our order arrived earlier in the day than predicted, we were informed and able to arrange collection which went smoothly. The lampshade was safely packed in a box with plenty of protective packing around it so no damage occurred.
Excellent service - no complaints!

Parcel arrived considerably earlier than I expected.
I thought it might just make Christmas Eve, but no, it arrived on 22 December. Excellent service, thank you.

Information sent about delivery window. Delivery made within the 2 hour slot, politely and pleasantly.
No complaints!

Our fitters, Festim and Nick, did an excellent job, both in terms of workmanship and for the consideration and kindness shown to a very elderly couple. Festim made sure that we were happy with the position of the grab rails and he ensured that the seat in the shower was set at the correct height for my husband. The bathroom is aesthetically excellent and we are finding showering so much easier especially as now I need to assist my husband with his showers.
We only deducted a star as we had some issues over the survey and during installation which we discussed with the company and which now appear to be resolved. Once Festim arrived we had confidence in his many years of experience. He did an excellent job.

By no means my first order from. Hillary’s . That really says it all.
Excellent reliable helpful friendly service.
With each order delighted with the result.

Delivery due between 1400 and 1700h. As 1700h passed I received a helpful call to say that the delivery would arrive in 10 minutes, which it did.
Delivery of a heavy box through to the back garden was carried out efficiently.

Delivery on time and made by a courteous delivery driver.
No complaints at all with Evri’s service.

Kept informed and parcels delivered in the time scale as indicated beforehand.
Very satisfied with Evri’s service.
Furthermore the delivery man very helpfully carried the heavy boxes into the house.

Kept informed and parcels arrived in the timescale indicated. Pleasant delivery man who carried the heavy boxes inside for me.

My order was taken very efficiently and everything was clearly explained.
I have been a customer of Aqualiser since 2001 and have always been very satisfied with their service.
Josh Leader took my call today and was very helpful.

We have used Hillary's twice before some years ago and been very satisfied, so no hesitation in approaching the company for our latest requirements. We had a different adviser who was extremely helpful and knowledgeable. He had recently fitted blinds and curtains for our daughter, so came with her recommendation.
Having prepared the quotation and we having accepted it, we were given a definite date and time for fitting the three blinds.
Confirmation of the fitting appointment was given on the day and the fitting was carried out expertly and with no mess.
We are very satisfied with the result.

We feathered friends were not too pleased yesterday morning with "her indoors" only partially filling the peanut feeders.
She clearly understood our concerns and ordered more supplies at 1245h and the parcel was delivered today by DPD before 1200h.
Everyone is very happy. Well done again to ArkWildLife

As reliable as ever Lakeland with your online service.
I just so regret now being unable to visit your shop as the branch in Bromley was closed down. The staff there were always unfailingly pleasant and helpful.
At nearly 80, the last place I want to go to is Bluewater Shopping Centre!!
So I now have to rely on the online service but that only makes sense if I am placing a large order and can avoid delivery charges. In the past I could easily pop into the store for the odd item.

Very efficient service with delivery made within the notified 1 hour time slot.

Another delivery made during the 1 hour time slot, the third this week. Each time emails arrived giving me updates on the progress of my orders. A very efficient service from Evri. Well done!

Kept informed and delivery came as expected. No problems and quick efficient service.

Telephone answered without much delay.
Very easy to talk through the change to our booking with Abby and the confirmatory email and new booking form came through immediately. Full marks BF!!

Easy to order. Kept informed of progress of order. Delivered when stated. Perfect. Thank you Lakeland.

I was kept informed and updated of likely delivery times and the final delivery window was adhered to.

Notified efficiently of expected delivery time, and again when it changed slightly. Delivery then carried out within the expected time slot efficiently and courteously.