Terrible company
6 months after moving house and they still havent paid me the £297 they owe. It took them 5 month to even generate the final bill. Now having to go through the process of complaining via financial ombudsman. Awful experience with Symbio
Antwort von Symbio Energy
Dear Customer,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We would like the opportunity to talk and investigate your feedback further.
Request you to drop a line with your contact information on reviews@symbioenergy.co.uk we will ensure our team will contact you with 72 working hours. We strive to better ourselves in doing so we would aim to contact you with an effective resolution.
Regards
Symbio Energy Team
