Ghosted After Payment—Stay Away
I hope this review helps others avoid the experience I had with this company. If it were possible to give zero stars, I would. Unfortunately, the rating system doesn’t allow it.
After providing a quote and accepting a deposit for the job, the company disappeared. Neither the office nor the plumber responded to my calls or emails after failing to show up at the agreed time. Initially, I was told the plumber was “on the way” or “waiting for parts,” but eventually, all communication ceased entirely. I waited the entire day with no update, no attempt to reschedule, and no apology.
The last contact I had with them was a promise to return my deposit for the unfulfilled work, which has yet to happen. I’m currently pursuing a complaint through consumer services and am prepared to escalate the matter to small claims court if necessary.
I strongly advise others to avoid this company.