Simon

3 stars only because delivery was a bit “slow” and there weren’t any real updates until it shipped. It was fine, but we’ve become so used to same day shipping and next-day delivery that it’s a surprise when something takes 4-5 days to arrive.

Products are thoroughly brilliant though. What a range, and great prices! I’m a repeat customer.

I had a previous great experience at the St Ives branch, so was really keen to choose them again. Big mistake!

Despite specifically asking for care to be taken when removing and refitting the weights on my alloys, they were scraped off with a sharp instrument, the adhesive tape left on, new weights stuck on skew-whiff partly over the top of the old tape. A real gorilla job. I booked through e-tyres, so I tried complaining to them, but my support ticket was ignored.

Great price on four tyres, but sadly the installer they suggested and paid damaged my wheels. It happens - the one star review here is because when I submitted a support request via their website, it was simply ignored. Perhaps they hope I’ll go away?

The sign I created was easy to design in the way I wanted, competitively priced, and when it arrived (quickly) was exactly what I was expecting. What's not to like?

The frames were genuine, well packed with all accessories, and delivered on time. Top Marks.

Great products. Didn't know they existed until a Google search turned them. I wanted to turn a spare table top into a table, and literally about 24 hours after my first Google search, I had a table! The legs I bought are strong and clearly of good quality, and at a great price. There's nothing here that's not to like.

Service was OK. Just that. Nothing more. Took longer than I was advised. No apology.

There's always a certain.... laddishness about these places. A feeling that they're clubs for the staff to have a good time in at the customers' expense. I think they forget that it's we who pay their wages. I'm a 60 year-old man, pretty ballsy, so god knows what this place would feel like to a less confident woman, for example.

The first tyre place that REALLY cracks the idea of making the customer feel welcome and not an inconvenient idiot will really coin it. As I say, service was OK, but it's not an experience I look forward to.

Really horrified to discover that, having bought the wrong policy from Staysure, I not only have difficulty cancelling it with 14 days (as is my legal right), but I later discover that the text I sent to unsubscribe from the mailing list they put me on WAS CHARGED AS A PREMIUM TEXT.

That's pretty low, Staysure! Texting people from a premium rate number (83767) that costs to unsubscribe. You owe me 15p!

Mat arrived quickly and was exactly as described (nice and thick, and the right size). Only time will tell, of course, whether it stands up to the rigours of being stood on by the postman everyday!

Miserable experience, in two ways:

(1) I bought a policy, then wanted to know the same day some details of the medical exclusion they'd applied. The person I spoke to was completely inexpert (bordering on uninterested) and unable to provide any sort of clarity - nor even care. As a result I decided to cancel the policy online.

(2) Somehow (hmmm...) my cancelation got lost, so when I messaged a few days later to ask "Where is my refund?", all knowledge of ever having received an online instruction to cancel was denied. It wasn't "finger trouble".

If this is what the buying experience is like, what must the claims experience be like?

Not that impressed to be honest, after all the advertising hype.

"Selling" was easy enough; got a good offer within 24/48 hours, but completing the deal was another matter.

The "buying" dealer didn't contact me until I prompted them, then made a low-ball offer much less than the agreed price despite being fully aware of the vehicle's condition prior to buying.

This was not the easy, quick, no-haggle way to sell your car that they promise, I'm afraid.

[RESPONSE TO MOTORWAY'S REPLY: Their attitude tells who their REAL customer is. Hint: It's not the car seller. Just be aware of that if you use them.]

Jonny was friendly and helpful from start to finish, and he and his team did a great job at a good price.

I got a couple of quotes to clear a five-bedroom house and garage in Papworth, and not only was Anglia the best value (by a small amount), they were by far the nicest people to deal with compared to another well-advertised local firm. I chose Anglia from reading other reviews on TripAdvisor, and somehow you never quite know whether to believe them. In this case, you can. Go ahead and engage Jonny without hesitation.

Unsolicited review: I needed to swap some no longer current eastern european currency (about £100 worth) and found this company on line. Of COURSE I thought it must be a scam or a some other kind of undesirable, but I thought "what the hell?" and gave them a go.

I couldn't have been more wrong. How delightful was the experience? And how quick and efficient? VERY is the answer.

Sadly, I can't think of a future opportunity when I'm likely to need them, which is a pity because I like to give repeat business to organisations that excel. Hence this review instead.

Give them a try.

Battery arrived super-quickly and hopefully, when I come to fit it, will be the right one. Very happy indeed.

A shame that the shipper thought the battery was a lump to be stood on - judging by the large, ugly footprint on the out packaging. Shame on you DHL.

Really quick and good price with an excellent journey. What more could you want?

Very easy to do, and price not *too* bad :-)

Truly terrible customer support. These people take your money in full up front, then ignore you. Emails go unanswered, phone calls never reach the front of the queue. AVOID at all costs.

Not a good idea to send me a review prompt when you've failed to deliver on time, and then failed again with a revised promise. Very disappointed :-(

Really good product and helpful staff.

One further thing would be helpful : say on the website how much adhesive is needed per metre of floor seal. I bought too much :-(

Very, VERY good customer service. Quick and responsive and helpful even at weekends.

Why only 4 stars then? I think they were let down by a shipping partner for my order, and two tiles were unnecessarily broken. Without that, it would have been 5 (or even 6) stars for sure!