Paul Hartley

Parcel collection simplicity

Had mine purchased for me for Christmas only just got round to fitting them & if I’m being truthful the company definitely need to revisit the Mitsubishi outlander template as there’s a fair few humps & bumps that aren’t custom made to fit around also it tells you if you have anchor points in the front leave the front mat in this the Mitsubishi outlander these are anchor hooks that stick up so had to go under to floor to unbolt these which isn’t ideal so overall not the best fit or fitting experience.
And now after been in the car for a few days the terrible Velcro sticky pads they send you have all started to ping off despite the areas been extensive cleaned & degreased very poor complete waste of money.


Had this response back from the company wow just wow,

Hi Paul,

Thank you for your message, and I’m sorry to hear that you’re unhappy with the mats. I understand how disappointing that must be, especially as they were a gift.

I’ve checked your order (WP31514GB), and it was delivered in November last year. As outlined in our policy, any fitment concerns must be reported within 14 days of receiving the order so that we can investigate and assist accordingly.

Unfortunately, as the order is now well outside of that timeframe, we’re unable to provide further assistance regarding the fitment or the Velcro issue.

I do apologise that this isn’t the outcome you were hoping for, and I’m sorry for any frustration this has caused.

Best regards,
Elliot B.
Customer Support
Whipmats.co.uk — A Proudly British Brand

Daughter lost her phone in the drop off car park & was handed in the morning of the 15th October 2025 we made a claim that very morning the website states that it’s £10 per day yet this horrendous company have quoted £27.50 plus the P&P to return the phone the P&P I get but £27.50 retrieval fee doesn’t sit right with me at the end of the day it’s an unfortunate situation to be in & no one’s fault really I wished I had time to challenge this because if your retrieving your property that you’ve lost it’s still your property by law so why do you have to pay ok a small admin fee maybe but £27.50 for an item we claimed on the very morning it was loaded on to the system & it clearly stated £10 per day how do you get to £27.50 shocking. So just had an update,
Breakdown of charges
Admin Fee (For what) £22.92
P&P (Without Insurance) £20.46
VAT £8.68
Total £52.05
For keeping an IPhone for literally half a day or do we also have to pay for the delays in responding to emails WOW just WOW but we do have the option to go & pick it up by appointment only to the tune of £27.50.
So after the reply below the reply confirms my sentiments & ethical reasons behind charging fees for lost property to simply make a business out of it,
If the phone had been lost anywhere else other than a airport & handed into the local constabulary or on other forms of transport IE my local bus operator do they charge a retrieval fee no they don’t anyway point is in my view a very unethical business & airports should bring it back in house & factor it in to their P&L not charge the person whom as had the unfortunate experience of losing the item in the first place.

Amazing products as always buy & you won’t regret it I still have my original step ones & there still going strong 👌🏼

Well where do I start this place is just something else I literally only just discovered this from seeing the adverting boards at the Sheffield parkway roundabout,

We have been purchasing sofas from top name companies & literally wasting £££££££s we paid S2 sofas a visit on New Year’s Day I spoke with a really helpful guy called Malcolm he made us feel really welcome told us to take a look at our leisure if we needed any help give him a shout no pressure sell really really refreshing.

So we made a purchase of the sofa we’d gone to see but not before taking a look at the expansive range of sofas they have everything from sofa beds to recliners to corner suites & top of the range ones at that just not with the top of the range price.

So from the outset really good service however when it came to the delivery this is where it stepped up another notch so the sofa came at 7am this morning(9/1/2025)delivered by 2 young men by the names of Sam & Ben 2 really professional guys from the moment they arrived until the moment they left an all round fantastic experience.

So only one thing to say really if you want a truly amazing buying & delivery experience of furniture that’s top notch without the top notch prices get yourselves down to S2 Sofas WOW JUST WOW.

Was & always is a good experience this time around I made a purchase for my wife,
The reason for 4 & not 5 stars this time around I just think the ladies briefs & bras don’t feel as nice as the men’s boxer I thought they was all made from bamboo but still ok.

Amazing company quality products at amazing prices loungers as good today as they were when they was delivered ⭐️⭐️⭐️⭐️⭐️

Overall very informative on the phone excellent experience although the charge for the brake fluid change was a little excessive got it done for a fraction of the price quoted

Would’ve been ⭐️⭐️⭐️⭐️⭐️ but the company needs to find a way of giving the recipient of the parcel more time to pick their parcel up I get the space is limited & needs freeing up asap but I think the time restraint could be a deciding factor of choice in the future.

Much better than their competitors with this niche market ⭐️⭐️⭐️⭐️

Most competitive insurance pricing on the market at the moment I haven’t had any experience in claiming this far & hopefully I never have to but as a company great service they provide

Would’ve been ⭐️⭐️⭐️⭐️⭐️ but the company needs to find a way of giving the recipient of the parcel more time to pick their parcel up I get the space is limited & needs freeing up asap but I think the time restraint could be a deciding factor of choice in the future.

Would’ve been ⭐️⭐️⭐️⭐️⭐️ but the company needs to find a way of giving the recipient of the parcel more time to pick their parcel up I get the space is limited & needs freeing up asap but I think the time restraint could be a deciding factor of choice in the future.

Would’ve been ⭐️⭐️⭐️⭐️⭐️ but the company needs to find a way of giving the recipient of the parcel more time to pick their parcel up I get the space is limited & needs freeing up asap but I think the time restraint could be a deciding factor of choice in the future.

Truly fantastic team at the Derby store Jade along with her manger are a really great team doing a fantastic job had a few issues along the way having ordered several pieces of furniture for both myself mother in
Law & daughter but nothing as ever been too much trouble for the team great furniture store at truly amazing prices ⭐️⭐️⭐️⭐️⭐️

These guys do an amazing jobs in a Industry notorious for scammers but they don’t only do amazing things around the amazing prizes but also do amazing things for local charities & local individuals amazing team doing amazing things ⭐️⭐️⭐️⭐️⭐️

These guys do an amazing jobs in a Industry notorious for scammers but they don’t only do amazing things around the amazing prizes but also do amazing things for local charities & local individuals amazing team doing amazing things ⭐️⭐️⭐️⭐️⭐️

These guys do an amazing jobs in a Industry notorious for scammers but they don’t only do amazing things around the amazing prizes but also do amazing things for local charities & local individuals amazing team doing amazing things ⭐️⭐️⭐️⭐️⭐️

These guys do an amazing jobs in a Industry notorious for scammers but they don’t only do amazing things around the amazing prizes but also do amazing things for local charities & local individuals amazing team doing amazing things ⭐️⭐️⭐️⭐️⭐️

Great value for money prompt delivery of my t-shirt