Good Experince due Craig Colman
Craig Colman , the Sales Executive who dealt with my wife and I was very helpful and personable. He very quickly and accurately assessed what we were looking for in a car. He discussed and demonstrated the car he thought might meet our requirements, which it did . He discussed the finance details of a purchase, so we were clear as to the costs involved. Overall he made the whole experience of purchase a pleasant one. He ensured we understood the operation of the car sufficiently at the hand over for us to safely drive away. While showing the good sense not to overload us with information but makng it very clear clear that he is availabe to help as we familiarise ourselves with our car. This is likely as the one fault with the car is the handbook which is not produced well and lacks clarity.
I would also like to say that although most of our dealings were with Craig, those of his colleagues we met at the Newbridge Branch were very pleasant and help full.
Antwort von Vertu Motors
Thank you for your feedback. We're delighted to hear that Craig was so helpful and personable, quickly understanding what you and your wife were looking for and guiding you to the right car. It’s great that he made the purchase process clear and enjoyable, and ensured you felt confident at handover without overwhelming you.
We also appreciate your kind words about the rest of the Newbridge team. Your comments about the handbook are noted and will be passed on.
Kind regards,
Keith
