They never invited me to the inventory before or after moving in.

Emailed them with issues they missed out on their inventory like hole in walls and they said not to worry as it wouldn't affect my deposit.

Never missed rent and around three years later when I hand in my notice, they try to deduct money from my depost for the same holes I was told not to worry about. I had to prove it as I luckily saved the emails. So they came back to me and pivoted their angle and now charging me for other things that were pre existing.

Sent me photos of the property with no dates and not resembling anything near what the property looked like when I moved in.

Managed to get my deposit back through the scheme otherwise they would have got away with it.

Scammers beware renters!