Not Impressed
Called AXA when car broke down, was put on hold for 5 mins then told their systems were down and could I call back later from the side of a busy road in the wind and rain. Im now in a holding queue to the complaints line, still no answer after 15mins......
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von AXA Assistance
Good Afternoon, i am very sorry to read about your experience falling below the standards we expect. We have contacted you to gather some more information to try and help us locate your claim and once we have this the team will be in contact to discuss this with you further.