Terrible Service!
Ordered a takeaway from M & C Warrington on Sunday evening. Arrived on time to be told that it would be another 5 minutes but it was over 20 minutes before my food arrived. Didn’t check the contents (big mistake) mainly because the bag was sealed by 2 labels & staples. Got home to find no lettuce portions, 1 steak overcooked & tiny portions of peppercorn sauce. Called the restaurant but got no answer. Left a voicemail but no call back. Rang back after we finished eating with the same result. Left another VM but again no callback. Used the app to raise a complaint. Got a standard email in response ‘falls short of our usual standards’. Ironically, the food we got was very good, but the service was shockingly bad. It’s not the first bad experience I’ve had at M&C Warrington but it will be the last. Never again!