Luggage Point were absolutely wonderful. I had left my medical bag on board the plane with vital medical equipment in it, so I was in full panic mode, I was beside myself. Once I had found the email, and contacted them explaing everything, all was absolutely fine. Evie, and Julie were great, very reassuring, and explaining everything. I even had a phone call to say my bag was on its way today, and it arrived a little later. I can't tell you how relieved I am, and so grateful to everyone at Luggage Point. 💝