Very disappointed. Bought a Didriksons parka mid December but had to return it the Belfast store because the zip broke. They hadn’t a direct replacement and I was unsure if I wanted a direct replacement because if the zip issue. Found another coat that was same name but slightly cheaper. I was not told then that I had to take the balance as a credit or gift card. I was told later when I called their head office that I should have read the conditions of sale on website before I purchased the original product. Who does this when they go to a shop, online maybe. Net resale is that I’m out of pocket for £113 and as a pensioner I could do with the cash in my account not a credit/gift voucher. Beware when you buy. Getting a refund for faulty goods even if you agree to buy a replacement is not so easy.