I did a lot of research and contacted several companies before settling on Rangecookers.co.uk. Right from the outset, I was impressed by the responsive, kind customer service - whether by e-mail or phone. When an issue arose with my installation (which wasn't the fault of Rangecookers.co.uk or of the Bertazzoni-approved installer), Rangecookers.co.uk were sympathetic, helpful and proactive. It took a while to get sorted but eventually, it was and that wouldn't have been possible without their continuing help and support. Shannon is a legend and Anna is awesome too. They went over and above the call of duty and this is a company I absolutely trust.