Great customer service
I ordered a couple of woodstone boxes which were several pounds cheaper here than on other sites. The order was quick and I was updated about delivery time. One of the boxes came broken and after letting Ark know this on live chat I was immediately called with an update that a new box was out that day for me. I had a second issue with a box and this was rectified too. There is no blame on Ark's part about the damage, it is a delivery issue but the service received was 10/10 and I would recommend Ark Wildlife to others.
Antwort von Ark Wildlife Limited
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that our team was able to resolve the issues quickly and keep you updated throughout.
We really appreciate your understanding regarding the delivery damage, unfortunately, it’s sometimes out of our hands, but it’s great to know that the replacement process met your expectations. Your recommendation means a lot to us.
Thanks again for choosing Ark Wildlife.