Absolutely appalling experience with this 'company'. We are a business and on Nov 21st, we ordered and paid for a tower to be delivered to a customer site for our engineers on 1st December. Whilst our engineers were waiting on site for the tower to arrive, I had a voicemail from Brandon saying that our tower would not be delivered as they no longer dealt with cash customers. No prior warning or call to let us make another plan, just a call on the day. The customer had taken the day off for the job (log burner install) so was livid and our loss for a wasted day was over £520. No follow up apology, compensatory offer or anything. Disgusting and unprofessional at the least. Luckily we contacted SAB Hire and they were able to get a tower on site the next day for us. My advice is do not rely on Brandon if it's an important job.