Brandon Hire Station Bewertungen 11.768

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently placed a large order to fulfill our company needs. Gary and the team at Sutton Road, worked hard to make this happened and kept open and clear communication throughout the process. On deli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Now turns away loyal customers purely because they aren't a ltd company or a registered charity, despite claiming in their website sole traders can open sn account! Oh well their loss!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good price, staff gave good instructions on how to use the equipment and extra tips. Equipment functioned well. Didn't use all sanding paper & dust bags and was easy to get a refund when returning the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Turf cutter was delivered nice and early, Lovely machine but unfortunately the cutting blade was worn and broke whilst doing the job. Brandon's went out of there way to collect the machine replace th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bautechnikvermietung
  2. Werkzeugverleih

Vom Unternehmen geschrieben

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Kontaktinformationen


4,3

Hervorragend

TrustScore 4.5 von 5

11.768 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 99 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Paul amazing driver and full of energy

Paul amazing driver and full of energy. Top man

12. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Brandon Hire Station

Thank you for your kind words, Luke. We're thrilled to hear that Paul made your experience enjoyable with his energy and professionalism, and we look forward to supporting you again soon! Kind regards, Brandon Hire Station team.

Bewertet mit 1 von 5 Sternen

Another shocking company out there

Another shocking company out there. Apparently they only supply to the trade now and not normal customers

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Brandon Hire Station

Thank you for the feedback, Chris. We do apologise for any inconvenience our recent business changes have caused. Kind regards, Brandon Hire Station team.

Bewertet mit 1 von 5 Sternen

Now turns away loyal customers purely…

Now turns away loyal customers purely because they aren't a ltd company or a registered charity, despite claiming in their website sole traders can open sn account! Oh well their loss!

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brandon Hire Station

Thank you for the feedback, John. We do apologise for any inconvenience our recent business changes have caused. Kind regards, Brandon Hire Station team.

Bewertet mit 1 von 5 Sternen

awful company

awful company. lazy and inept. missed an entire day when they didn't show up with the equipment. the excuse was that the van had been stuck in mud. i've been fighting to get the cost of the day back and have yet to be recompensed for the pads that i handed back. never again.

18. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Brandon Hire Station

Thank you for your review, Angus. We're sorry to hear about the service you have received on this occasion. If there is any further detail or information you'd like to add to this feedback, please do get in touch. Kind regards, the Brandon Hire Station team.

Bewertet mit 1 von 5 Sternen

Shambolic experience

Attempted to order a solid tine lawn aerator 26/11/25. Ordered online, allocated to Canning Town Branch. The wrong aerator with hollow tines was delivered (which in addition was non-operational with a defective engine and overdue service check). Delivery of correct machine scheduled for following day, found out on chasing Canning Town branch delivery was cancelled due to a company meeting. Rescheduled delivery to following day (Friday); on chasing on the Friday was told by Canning Town branch they could not tell me when it would be delivered "because I was not a priority customer". Asked to speak to manager and was then told that they could not deliver correct machine until Monday: This was too late for me as back at work. Had refund progressed OK by Bristol call centre and have today receiver a request for overdue payment from their debts department! Words fail me. The delivery drivers were good and my interactions with Bristol help centre OK, otherwise completely shambolic experience which wasted a lot of time and energy, plus did not get my lawn aerated!

25. November 2025
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Antwort von Brandon Hire Station

Hi Chris, thank you for your feedback. We're very sorry to hear that we weren't able to fulfil your hire and apologise for any inconvenience this caused for you. We will take your comments on board. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

Bath branch

The staff at the Bath branch are very helpful.

24. November 2025
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Antwort von Brandon Hire Station

Hi, thank you for your review! We're really pleased to hear your comments about our Bath branch. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen
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Antwort von Brandon Hire Station

Hi, thank you for your review. We're pleased to hear you found our team helpful and knowledgeable. Kind regards, the Brandon Hire Station team.

Bewertet mit 1 von 5 Sternen

Absolutely APPALLING experience with…

Absolutely appalling experience with this 'company'. We are a business and on Nov 21st, we ordered and paid for a tower to be delivered to a customer site for our engineers on 1st December. Whilst our engineers were waiting on site for the tower to arrive, I had a voicemail from Brandon saying that our tower would not be delivered as they no longer dealt with cash customers. No prior warning or call to let us make another plan, just a call on the day. The customer had taken the day off for the job (log burner install) so was livid and our loss for a wasted day was over £520. No follow up apology, compensatory offer or anything. Disgusting and unprofessional at the least. Luckily we contacted SAB Hire and they were able to get a tower on site the next day for us. My advice is do not rely on Brandon if it's an important job.

21. November 2025
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Antwort von Brandon Hire Station

Hi Kirk, we're very sorry to hear about your recent experience and the inconvenience this caused for you. We will pass your feedback on to our team to ensure this is reviewed. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

Staff are polite, helpful and efficient

Staff are polite, helpful and handle requests promptly and efficiently and are a pleasure to deal with

10. November 2025
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Antwort von Brandon Hire Station

Hi, thank you for your review about your recent hire. We're pleased to hear that you received helpful and efficient service from our York team. Kind regards, the Brandon Hire Station team.

Bewertet mit 1 von 5 Sternen

Not delivered item

Not delivered item, problem with refund. After 20th days finally getting refund from PayPal. No information, no emails just calling every day and apologies.

23. November 2025
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Antwort von Brandon Hire Station

Hi Rob, thank you for bringing this to our attention. We will pass your comments and details on to our team to ensure this has been investigated. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

Great machines and simple to book and collect

Easy to book and good quality machines for sanding booked over the weekend to give myself time - collected and dropped off and got help with carrying all really simple to sort , use and manage

17. November 2025
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Antwort von Brandon Hire Station

Hi Esther, thank you for your positive review. It's great to hear that you were happy with your equipment and our simple booking process. Kind regards, the Brandon Hire Station team.

Bewertet mit 4 von 5 Sternen

Efficient and friendly service

Efficient and friendly service, Great communication from staff. Price was good and equipment clean and good

26. November 2025
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Antwort von Brandon Hire Station

Good morning, thank you for your positive review. It's great to hear that you received efficient and friendly service from our team and were pleased with the equipment. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

Great service

Great service. Delivered and collected on time. Equipment worked well. Would recommend.

19. November 2025
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Antwort von Brandon Hire Station

Hi Grace, thank you for your positive review and recommendation. We're glad to hear that you received great service and were happy with our equipment. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

Guys at Glasgow Darnley friendly &…

Guys at Glasgow Darnley friendly & helpful.Very reasonable rate for my 5 day cement mixer hire. No probs.

26. November 2025
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Antwort von Brandon Hire Station

Hi Alex, thank you for your review about your recent experience. We're glad to hear that you received friendly and helpful service from our Glasgow Darnley team. Kind regards, the Brandon Hire Station team.

Bewertet mit 3 von 5 Sternen

Stairs scaffold, nearly but not quite.

The scaffold came in full and on the day agreed.
The stairs scaffold did not provide a level platform for my set of semi-detached house stairs. Even using the 2 bar unit did not allow level working.

25. November 2025
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Antwort von Brandon Hire Station

Hi John, thank you for your feedback. We're sorry to hear that your scaffold hire did not go as expected and we apologise for the inconvenience this caused for you. If you need to discuss this any further with our customer team, please contact us on 0345 604 5337. Kind regards, the Brandon Hire Station team.

Bewertet mit 4 von 5 Sternen

Very helpful on collection could have…

Very helpful on collection could have done without the snarky comment on there being mud on the rotavator. It's a rotavator! I had cleared most off, would understand if I brought a rotavator back covered in cement, but mud!

20. November 2025
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Antwort von Brandon Hire Station

Hi Ian, thank you for your review about your recent hire. We're glad that you had a positive experience overall and will take your comments on board. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

The equipment was perfect

The equipment was perfect, at a great price, staff are knowledgeable, will hire again!

24. November 2025
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Antwort von Brandon Hire Station

Good morning, thank you for your feedback. We're pleased to hear that you were happy with the equipment, prices and service from our team. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

Had a great experience with Brandon…

Had a great experience with Brandon Hire station in Canning town, super helpful staff - gave me very valuable DIY advice.

18. November 2025
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Antwort von Brandon Hire Station

Hi Rosie, thank you for your feedback. We're pleased to hear that you had a great experience and found our Canning Town team helpful. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish

Fantastic service from start to finish. Brilliant customer service.

17. November 2025
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Antwort von Brandon Hire Station

Hi, thank you for your 5-star review! We're delighted to hear that you had a great hire experience and received brilliant service. Kind regards, the Brandon Hire Station team.

Bewertet mit 5 von 5 Sternen
Brandon Hire Station-Logo

Antwort von Brandon Hire Station

Good morning, thank you for your review. We're happy to hear that you received helpful service from our Coventry team. Kind regards, the Brandon Hire Station team.

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