Scam: Advertising properties that aren't (and never were) available
Kings Group Tottenham have been listing properties that are not for sale - not just ones that they are taking a while to take down, but actively listing properties that are not on the market. They then lied about the situation (including the assistant manager, Junaid (unsure on spelling)) multiple times over several MONTHS. The only reason I found out was because, thankfully, one agent told a contradicting story and when I raised it, the responses turned a lot colder.
Even disregarding the scam they are running, the agents are terrible at responding, everything is on the client to check up on, and nobody seems to care at all.
From reading reviews the Harlow branch sounds great but my goodness, the Tottenham branch is atrocious and should be avoided at all costs.