I ordered a light fitting (£460) some weeks ago. When it arrived, it was grey rather than white as I had expected according to the photograph of the item and its description. I returned the item with insurance cover costing me £60. It was delivered back to AndLight on April 26th. I have sent around five emails now requesting the my refund but nearly four weeks after it was returned I am still £460 out of pocket. I have provided all the relevant information including tracking details/confirmation of delivery to AndLight. I was advised 8 days ago that a refund has been actioned but still no sign. Don't buy from AndLight if you have any doubts at all about whether you may want to return the product as arranging a refund seems to be beyond them.