My Caxton card never seems to work when in mainland Europe . During my last trip on 5 July 2023, my card failed to work , my app was not working and i could not login in to my account. Phone call to helpline resolved the problem, after spending some 20 mins on the phone, complained reference not provided despite being promised that I will receive this by email , left another message 07 July 2023 … still no response to my complaints …

I am now in India and my card does not work ….I have written to Caxton for I explanation on 11 July …and still no reply from incident of last week. Avoid if you can

Update on 31 July

No further response to my email of 19 July