Hello Daniel Leu,

Thank you for placing your order with Stickeryeti.

We found your statement here on Trustpilot in the customer satisfaction reviews and checked your order.

Unfortunately, we did not find any message with your mail address on our support@stickeryeti.com.

Our designers sent you a low-quality file mail to this mail address on 6/30/2022.

Of course, we would like to offer you a solution here, because we have never found an answer to this.

We look forward to hearing from you and hope we can work with you to complete outstanding orders.

We thank you for your cooperation and trust.

Best regards
Your Stickeryeti Team