Bewertung zu White Stores - The Outdoor Living Store


Bewertet mit 2 von 5 Sternen

Delivery estimates don't mean a thing!

Ordered my furniture back in the beginning of April. Estimated delivery date was 29th May. Now the tracker is showing estimated 29th June. Why am I not surprised that the dates have started to drift?! I wish I had read the reviews before ordering. The website says that they can offer 70% of the payment back until delivery of the stock is ready to be booked. I called them and was told that this is no longer available. They have my money, and are unable to fulfill their end of the deal. Shambolic company!

Response to Whitestores: I have provided my order number. I'd like to have an 'honest' answer as to when my furniture will be delivered.

Update 11/06/22: Tracker now showing expected delivery date of 14 July! And with regard to the comment from Whitestores, no phone call was received...

8. Juni 2022
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Antwort von White Stores - The Outdoor Living Store

Hi Kerai,

Thank you for getting back to me with the infomation. I am going to investigate the case for you this evening to see how I can best help in getting a resolution in this situation. I will follow this with a call tomorrow for you so please keep an eye on your phone for my call. It will be from my personal mobile number so feel free to call me back if im not able to get through to you.

I look froward to speaking with you then.

Thank you

Kind regards
Alex