Bewertung zu Rotita


Bewertet mit 1 von 5 Sternen

Impossible to get a refund

I have been trying for months to get a refund for a dress that did not fit and was sent back to them. It cost me £8 to return it to the USA at the address given and I’ve sent numerous photographs of postage parcels with the address on an incident number etc.I have contacted PayPal to try and get my money back and as yet no success. They have always got some excuse the latest one is they cannot open my photo of the certificate of posting so cannot give me my money back. I will not be buying from them again.

19. Mai 2022
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Antwort von Rotita

Dear customer,

Sorry for the inconvenience.
Can you tell us your order number?
We will check.
Looking forward to your reply.
Best wishes
Rotita