Failed to comply with the 14 day cooling off period and tried to hold me on an illegal contract.

I’ve contacted my legal representation and was instructed to raise chargebacks for the direct debit payments.

I have done this and received the money back, although, symbio are still refusing to acknowledge the issue or address my complaint.

Will be seeing their shareholders in court, as they are liable for this illegal switch.

Absolutely disgusting company who add hidden charges and hold customers to illegal contracts.

It’s no wonder they ceased trading. Further, they were caught breaching trustpulot guidelines by creating fake accounts, posting fake reviews and replies. Absolutely disgusting people.