I’d give zero if I could. The worst customer services I’ve ever experienced. Rude email responses, rude uncooperative telephone manner. The company has no respect or care for the public’s health. Covid cover they say, you’ll be financially safe they say. I’m unable to change holiday dates because I’m not giving them 10 weeks notice. I’m sorry but how did I know that the Covid cases in the north west of England would go through the roof and cause local lockdowns weeks ago. If I knew that I’d be working for the government! In the middle of a pandemic normal rules can’t apply. Disgusting company, I will never use again!