YoraHome Bewertungen 730

Yorahome's customer service is unbeatable.
Always quick and accurate response.

I was pleased with a quick response from Yora's representative Geno. He resolved my problem very quickly. We had a nice talk afterwards, he is very encouraging and represents the company well.

As always, fast response and great advice.

I haven't been able to get a consistent burn on anything lately. Super slow and several hours to run. Not counting how many boards I've had to scrap or sand down. Emailed the company as I had just upgraded my laser from a 3.5 watt to a 15-watt in Novemver after using the 3.5 for over a year. Definitely wasn't happy with the results. I was getting off the 15-watt. They asked for photos of the beam in power and said the lense was malfunctioned.
They sent out a replacement laser right away. I'm back up and running

Great company,Great products,and fast to help when you need something.

Great customer service! Helped with an order problem I discovered that was over a year old and they solved it in less than one day! Totally turned out that it was my error and they still worked with me. QUALITY people!!

While making my decision between 3 brands regarding a CNC Router, I reached out to Yorahome support with a question about the spindle provided with the Silverback 6060. I recieved an answer to my question within a couple hours and made my decision to be the proud purchaser of the Silverback. You can't beat that quality of service!

I experienced a hiccup while assembling my new 6550 Pro. I immediately filled out a contact form on the website and elated when I received a response just minutes later. My initial reply was asking for photos of the part on my machine for better perspective, with which I immediately complied. Less than ten minutes later, I received a phone call from YoraHome and they provided me with instructions on how to rectify my issue…which I did. As a new YoraHome customer, I am completely impressed with the level of service and can be more confident about my purchase.

The Folks at YoraHome have been nothing short of fantastic helping me work out some technical problems I was having with setting up my machine,
I want to especially give a shout out to Nick, who stayed on top of my problems and went well beyond all my expectations,
Simply Put, This is One Great Company To Do Business With
Thanks YoraHome 😊

Fantastic service. Software issue and in the end it was all me. Lol but these guys sorted it and sorted me out

Had issues with my upgraded laser but with exceptional help from UK support I’m up and running again.

Nick with YoraHome knows his stuff. He was personable and very informative. He took the time I needed to understand my concerns and address all my questions. He pointed me to documentation for future reference. I enjoyed our one-on-one training session.

Solid company with old school pricipals.
Hard to find these days.

Responded to my email inquiry very qickly!!

I contacted Yorohome customer service about two pieces of hardware that was missing from my 3018 pro cnc router. They sent the items out to me the same day a long with some extras. Great experience!

I do not have one of these lasers, but am contemplating one. Asking questions first helps clear the way for me. I asked a technical question and got back - quickly - a reply that was equally technical and highlighted a problem with assisted inert air on lasers. I was impressed. It stays on my list.

They communicated with me same day. They gave me an honest answer. They even answered me on the weekend!

Customer support is amazing. I had a power issue with my new machine, and once I was sent the proper wiring configuration I was up and running.
Their response times are pretty quick, and even over the holidays I was able to get the help I needed.

They've kept me informed, and made sure that the merchandise I purchased was of the proper requirements for my cnc router. So far have been keeping me updated which is a nice touch

Keri had the answer to ALL of my questions and then some! It was a most welcome addition that she was familiar with an outdated graphics program that I still use, so we were able to talk "on the same level." I really appreciated her knowledge and obvious enthusiasm for the product(s) she represents!