We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... Mehr ansehen
Unternehmen hat geantwortet
Just had our first Wren visit by Chris Tulip who took great care and attention to measure up to give us multiple options for a new kitchen layout. Chris text ahead of arriving and got straight on wit... Mehr ansehen
Unternehmen hat geantwortet
Terrible customer service. I’ve spent almost two months chasing Wren simply to buy four additional folding backs for a wardrobe. After endless emails and calls, they now want me to record a video expl... Mehr ansehen
Unternehmen hat geantwortet
Darren Atkinson arrived exactly at the time he had stated in his text. When he entered our home he immediately removed his shoes without being asked to. Also he shook hands with us which is somethi... Mehr ansehen
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A Afzal was courteous, professional and friendly.
I waited for 40 minutes to get through to Customer Services, even though I had already logged a message online with Wren that I’m still waiting a response from. It’s such a shame that it’s so difficult to get through to Customer Services because once through, Nicola couldn’t have been more helpful, she knew exactly what to do to resolve the problem and made everything so easy. You need more Nicolas so that pick-up time on calls is quicker and maybe make the telephone number more accessible- not everyone has access to emails.
Today I contacted Wren customer service regarding my kitchen unit which developed some issues. I was helped by Carla Mihaela. She was very helpful, professional and understanding. She has done a great job resolving the issues. Wren’s after sales services is excellent and I will be recommending friends and family to buy from Wren in the foreseeable future.
Jack was very helpful and polite
Mike Mccarthy was extremely accommodating. I was unable to get back for the 12pm appointment so Mike moved some things around to fit me in later the same day. He was very professional and knowledgeable too.
We had a service to measure the kitchen at 11:30 on a monday morning.
M Rawlinson was very polite and proffesional.
We were due to have two replacement doors delivered by Yodel. One was delivered, the other Yodel did not deliver and now cannot find...yet. Customer services at Wren were very helpful, and hopefully it will be rectified.
Spoke to Bethany this afternoon she was extremely helpful and very quick to sort out the issue I had phoned for. She was polite and friendly and is an asset to Wren Customer Service Team. Thank you.
C Tulip. Came measured up was a great help.
Samuel was fantastic in helping me order a few extra parts for my Wren kitchen. He was super helpful and knowledgable.
I had R. Broomfield to do my kitchen survey. I got a phone call before hand with a precise time of arrival. He was very polite, and respectful of my home. A good start to my renovation journey with Wren.
Very friendly and helpful team member Nicola. Sorted out an issue with a too large cupboard and a damaged door. Quick delivery arranged. Cannot fault the customer service. Thank you for your help.
This is our 3rd wren kitchen and will continue to purchase from you.
Andy was friendly and professional throughout the visit.
Had a little problem with our order and spoke to bethinie at customer care and couldn’t have been more pleased. She was amazing and sorted everything out so quickly very professional and amazing. Thank you so much
Darren Atkinson arrived exactly at the time he had stated in his text.
When he entered our home he immediately removed his shoes without being asked to.
Also he shook hands with us which is something that doesn't happen very often which was very polite.
Very knowledgeable and polite professional, would have no problem recommending Mr G.Bansal. Excellent representative for wren kitchens
Lovely chap came to measure up. Tricky room as it’s a curved space. Was very thorough and careful and really friendly and personable.

Antwort von Wren Kitchens
M Rennolds was very friendly and helpful answering our questions and concerns about the work. Conducted his job without any disruptions to our day. Very professional and respectful.

Antwort von Wren Kitchens
A score of 1 is pushing it. Avoid Wren. Worktops arrived not matching sample in store and we were basically told to accept that. We offered wren 2 resolution offers including choosing an alternative worktop keeping the business with wren or removing the worktops from the order. They informed they couldn’t do any of these and offered a discounted purchase if a 2nd!!! Disgusting. Avoid.

Antwort von Wren Kitchens
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