J.J. Samuel visited our home today on behalf of Wren to take all the required measurements. He was extremely professional, patient and very thorough. He took his time to make sure every measurement wa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We have had our Wren units installed in our utility room which look really great - everything arrived on time and in perfect condition. We spoke to Laura today about an issue with our freestanding fr... Mehr ansehen
Unternehmen hat geantwortet
DO NOT USE WREN The fitter they recommended did such a bad job with electrical wiring that our utility room filled with smoke. The wiring was unsuitable for the load and we had to get an electrician... Mehr ansehen
Unternehmen hat geantwortet
The wren survey came on time and did a detailed survey of the new build kitchen area and pointed out a bit of mi alignment one one side of the new build but we were aware of that due to the original w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Wren Kitchens
Vom Unternehmen geschrieben
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Vom Unternehmen geschrieben
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Kontaktinformationen
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Vereinigtes Königreich
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,4
Hervorragend
100.164 Bewertungen
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Misunderstood Omission from initial design
The initial design specification seemed ok, but apparently Wren omitted a TV unit with one of the ordered bedroom wardrobes just because I actually had a TV hanging on the wall. Whilst illogical and not understood by me, this eventual omission was a result of a total miscommunicated misunderstanding. Hence full clarity is absolutely essential at that 1st stage. In fact I should have been told very clearly: "As you have a TV fixed on your existing wall, a TV unit for that space is not needed and is being omitted from your wardrobe". This was not the case. Its subsequent supply and discounted cost to me have not been arranged despite numerous calls to Wren by me and the fitter, and is still awaited at the time of this review. The fitter therefore cannot complete the job until much later. An unsatisfactory alternative was offered free but was rejected by me.
Furthermore, an item was missing initially and it resulted in a wrong delivery next day. This too is awaited for later delivery.
Aside from those negatives, the first major delivery and especially the Installation Fitter (Jordan) were good.
But overall, post order sales service left a bit to be desired as mentioned above.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Callum
G Hickman was Really professional
G Hickman was Really professional
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Federico,
We truly appreciate your kind words and are so glad you had a positive experience with our team. Thank you for sharing your feedback!
Warm Regards,
Daniela
Wren Kitchens
Replacenent kitchen great customer service
Thanks to Abby and colleagues in the warranty department who guided me through my replacement kitchen experience with their friendly, efficient, professional customer service.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Valerie,
We're delighted to hear about your positive experience with our warranty department. It's wonderful that Abby provided friendly, efficient, and professional customer service throughout your kitchen replacement.
Warm Regards,
Daniela
Wren Kitchens
Quick and efficient process
Quick and efficient process. A Moss was very personable and professional.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Kim,
We're delighted to hear about your positive experience! It's wonderful to know that the process was quick and efficient, and that our team member was personable and professional. Thank you for your kind feedback!
Warm Regards,
Callum
KITCHEN MEASURE BY WREN, C Smith
Had C Smith round to do my Kitchen measure.
Excellent customer service, very professional and very thorough. Would definitely have round again if I wasnt hoping the Kitchen will see me out!
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Christopher,
We're so pleased to hear that your kitchen measurement experience was excellent, professional, and thorough. We appreciate your kind words!
Warm Regards,
Callum
Antwort von Wren Kitchens
Hi Scott,
Thank you for your feedback, we are so glad to hear you have had a positive experience!
Warm Regards,
Callum
Our delivery experience was excellant
Our delivery experience was excellant:
Order Number - 50316595 Adam McFarlane
Communications from the delivery team prior to their arrival was very good keeping us informed of their progress throughout the day and finally contacting us by phone to let us know they would be with us in 30minutes
When they arrived they not only unloaded the kitchen as we asked them to but gave us some added advice They were very careful and very tidy in storing the various units They were also very pleasant and we would just like to thank them for a trouble free experience
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Mr Jameson,
We're delighted to hear about your excellent delivery experience. It's wonderful that our team kept you informed and provided helpful advice upon arrival. We appreciate your kind words about their care and pleasant demeanour.
Warm Regards,
Callum
Jordan was very friendly and efficient
Jordan was very friendly and efficient
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Karen,
We appreciate your feedback and are happy to hear that our team member was very friendly and efficient. Thank you for sharing your positive experience!
Warm Regards,
Callum
Michael could not have been more polite…
Michael could not have been more polite Pleasant and respectful a credit to Wren
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Chris,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were polite, pleasant, and respectful. Thank you for your kind words!
Warm Regards,
Callum
Good customer service
This is the 1st time my husband and I make such a major purchase and our 1st dealing with Wren. I personally believe in buying British.
I've had nothing but 5* service from start to current; James the kitchen designer to both delivery drivers to Harrison from customer services who called me regarding a few after delivery issues, which all got resolved. I'm impressed with level of calmness and professionalism each exhibited. I would certainly recommend Wren to my friends
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi,
We're delighted to hear about your positive experience with us, especially as this was your first major purchase. It's wonderful that our team provided such calm and professional service from start to finish. We truly appreciate your recommendation.
Warm Regards,
Callum
So far so good
Can only speak from the experience of a measure up and initial store visit. Staff were polite and helpful.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Helen,
We're so pleased to hear that your initial store visit and measure-up experience was positive and that our team was polite and helpful. Thank you for your feedback!
Warm Regards,
Callum
Wren measuring service
Great communication and punctual. A Moss was polite friendly. Hardly took anytime at all measuring the room. Asked us if we had any thoughts about what we would like and recorded our requests. Great service so far.Thank you
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Paula,
We're so pleased to hear about your positive experience! It's wonderful that our team member was polite, friendly, and efficient, and that they recorded your requests. We appreciate you sharing your feedback.
Warm Regards,
Callum
Top Service
Mr Dixon was punctual, polite and quietly did our measuring, whilst answering our outstanding questions.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Steve,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were punctual, polite, and quietly completed the measuring while answering your questions.
Warm Regards,
Callum
Great experience today
Great experience today, S Defty came to measure up. He showed excellent customer service explained everything to me in detail, was quick and efficient.
He even had good banter, would definitely recommend the team at Wren.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Marie,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they provided excellent customer service, explained everything in detail, and were quick and efficient. We appreciate your recommendation!
Warm Regards,
Callum
Wren Customer Service
Samuel was very helpful and solved my issue in a friendly, professional manner.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Dianne,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were helpful and solved your issue in a friendly, professional manner. Thank you for your kind words!
Warm Regards,
Callum
Excellent Service
Our surveyor Paul was excellent. He arrived within the allocated time slot, measured up the room, taking photos and making note of all power sockets. Once he finished this, he explained clearly what we should expect from our visit to the showroom.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi,
We're so pleased to hear about your excellent experience with our surveyor. It's wonderful that they were punctual, thorough, and clearly explained what to expect from your showroom visit.
Warm Regards,
Callum
Helpfull 100%
I was connected to Jordan Dexter who was attentive and listened to my request and responded with accurate information and understood being myself a senior citizen that I appreciated his assistance a credit to your company
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Alan,
We are so pleased to hear about your positive experience. It's wonderful that our team member was attentive, listened to your request, and provided accurate information, offering great assistance.
Warm Regards,
Callum
Customer service - Tim came to measure our home for a new…
Tim came to measure our home for a new fitted kitchen. Very courteous and rang ahead to confirm.
Very friendly and knowledgeable.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Clare,
We're delighted to hear about your positive experience with your kitchen measurement. It's wonderful that our team member was courteous, friendly, and knowledgeable, and rang ahead to confirm.
Warm Regards,
Callum
Amazing service by Tracey nothing too…
Amazing service by Tracey nothing too much trouble very pleased with outcome of my initial warranty problem and will certainly recommend Wren anytime
5******
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Andy,
We are so pleased to hear about your positive experience. It's wonderful that our team member provided amazing service and nothing was too much trouble, leading to a very pleasing outcome.
Warm Regards,
Callum
Liam was very helpful and knowledgeable…
Liam was very helpful and knowledgeable about the order changes and it all went smoothly
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Simon,
We're delighted to hear about your positive experience! It's wonderful to know that our team member was very helpful and knowledgeable regarding your order changes, and that everything went smoothly. Thank you for your kind words!
Warm Regards,
Callum
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